>> his grasp of sound-bites but not of reality with his nonsense about
>every
>> patient being able to make GP appointments by computers and more in a
>> similar vein - without a heed to the technological realities or the
>cost.
Is it an unreasonable desire for a citizen to be able to make an
appointment easily?
Is it stupid to try to avoid the overload on our individual reception
staff which occurs at the beginning of each morning particularly Monday?
I think not.
And I am no more impressed than our pateints or their elected
representatives will be by people whose immediate reaction is to say it
could not or should not be done, rather than looking for benefits and
ways in which they could be achieved.
As we move toward the partnership of 60, the Firm, it will become more
clearly sensible to centralise appointments, to save us all money and
help our patients.
I admit I do not see clearly how this will help with practices like my
own which simply say that anyone who wants to see me should come and be
seen, but I am aware that my colleagues defective and antique
appointment systems cause the out of hours service a redcuible amount
of hassle, and irritate many of those involved in the administration
and politics of general practice, since it is often difficult to get
through the storm of calls asking for appointments in order to do
anything else.
Mind you guv, <sharp intake of breath> that'll cost you!
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