Tristan Martin wrote:
>Xxxxxx Xxxxxx, in common with some other life offices, has invested
>heavily in computer technology which greatly enhances the speed with >which
we are able to request medical information, issue policies and >settle such
items as fees payable to medical practitioners.
>"Unfortunately, one drawback of these systems is that it is a lengthy
>process to copy the consent agreement with the medical report.
Don't these people have photocopiers? If not, they could send the original
consent, of course..
>Accordingly, we no longer enclose a copy of the consent as a matter of
>course.
I think the MDU/MPS etc would have something to say about that- and it's
unlikely to be "yes" :-)
>Overall, we feel that the improvement to service offered to the GP
>outweighs this consideration.
Has anyone noted an improvement? I haven't.
> There is no legal requirement for us to send a copy of the consent
>agreement, and most practitioners accept our word that we have >obtained
consent.
Why? Then we have no legal protection!
>We can assure you we never request medical information without the
>explicit written consent of our clients."
Then prove it by sending the consent.
John.
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