Why feel bad? We have been contacted at the surgery during the afternoon
for similar sorts of problems. Contact at 15.00 - told surgery at 15.45 so
come down and be seen - DNA but 2 days later we get the casualty report
saying attended there at 15.35 (and travelled 4 miles rather than 1).
Mostly told to go away as not an emergency (usually too late to attend
surgery then) but I find it frustrating when the SHO in cas arranges the
paed admission - which he has to do because of the internal politics of a
two site arrangement of services. Paed unit sees patient, diagnoses minor
illness and immediately discharges in over 90% of cases. Another FCE and
inappropriate behaviour pattern established. :-(
Bill Beeby
GP - Middlesbrough UK
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-----Original Message-----
From: Joe Gallagher [SMTP:[log in to unmask]]
Sent: Sunday, March 15, 1998 5:02 PM
To: none
Subject: ?Bad
When I was out on a house call this morning a patient 'phoned asking to
have her 2 year old seen. My wife asked her to ring back after a half an
hour when I would be back. 4 hours later she rang myself asking me to
see her 2 year old who was unwell for 3 days with vague symptoms and a
fluctuating fever.
I said I would see the child in 2 hours ( after I had my dinner ).
This time delay did not seem to meet with her approval and I said from
the symptoms she related to me on the 'phone that this was a reasonable
time frame.
I went to the surgery at the appointed time and she never showed. :-(.
Obviously went elsewhere and good riddance.
I believe she acted unreasonably but why do I feel bad at the moment? I
sometimes think I am too much of a sucker for this game.
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