I liked the parody on Weekending (Radio 4) of MI5 going public with
their switchboard. It went something like....
If you have a touch tone phone and you want to defect, press 1 now.
If you are a terrorist wishing to be a supergrass, press 2
If you've got any dirt on John Prescott, press 3
If you are an Oxbridge wally-woofter, press 4 etc etc
It made me think whether there's more scope for GPs to deploy similar
tactics. Quite a few surgeries have a divert for people wanting
repeat prescriptions, I wonder what other circumstances of call you
could automate in this way!
--
Lynn Woods, Adastra Software. www.adastra.co.uk
Come on you Clarets!
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