>>Is anyone familiar with ACR yet?
>>Anonymous Call Rejection.
>>
>>Where phone calls which withhold the caller's number do not ring, and are
>>met with a recorded message at the exchange.
>>
>>I shall write more on this, but is there already a level of awareness here?
>
>As far as I am aware, BT do not yet offer this service, but some cable
>companies do. I am just speaking from memory here, so don't treat this as
>authoritive, but apparently the reason is that there is some European
>directive over Anonymous Call Rejection; it has to be introduced together
>with presentation numbers. These allow people (like Doctors) who have a
>genuine reason for not revealing their caller-id (rining from home, or a
>mobile, say) to present another valid number (eg: the surgery) wherever they
>call from.
We withold our number both at home and at our surgery. At home this is partly
to preserve our own privacy, but at the surgery this is to preserve patient
confidentiality. If we call a house with 2+ residents we do not identify
ourselves until we've reached our patient. We were getting calls back when
CLI was introduced and there had been no reply with husbands / wives wanting
to know why we were contacting the house (to speak to their partner).
Of course most of the time this is no problem, but...
ACR even with safeguards is dangerous because by default if only doctor lines
can get through with the number witheld the implication becomes clear.
Hope it won't happen in the UK.
Julian
Dr. J. Bradley, The Stonedean Practice,
Stony Stratford Health Centre, Milton Keynes MK11 1YA
Telephone 01908 261155, Fax 01908 265818
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