<< "look, you're paid to deliver a service to these
elderly pts. so when we request a visit, you do it ASAP ok? understood?">>
I suggest a formal letter of complaint to the following:
1. The matron
2. Her employers
3. The UKCC
4. The HA or whoever licences the home---if you can find out the name of
the head of the inspection unit send it to him/her
5. LMC
Then consider the local press---along the lines of careless nursing home
staff jeopardising patient care by their thoughtless abuse of medical
services. Remember, if a thing is true then it cannot be libel.
And of course a letter to all the patients on your list in that home
stating in most apologetic terms that due to vile abuse by certain staff
members it is no longer possible for you to provide services to that home
so you respectfully ask them to find other doctors. You give them a month
because you are a kind and understanding person who takes his professional
commitment seriously. If you have next of kin details you might want to
write to them too.
Then you sit back and wait for them to grovel
Declan
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