We are looking into the possibility of some limited opening
of our Special Collections on evenings and Saturday
mornings; at present we are able to offer only a
Monday-Friday 9-5 service which is inconvenient for readers
who come from a distance and stay overnight, as many do.
We should be very grateful to hear from colleagues, in
Higher Education Institutions particularly, who do offer
such an extended service and it would be helpful to know
1. What extra services are offered
2. Whether these were decided on as a result of a reader
survey
3. If a survey was done, what questions were asked
4. Whether the survey was done using a software package
5. Whether, if you were doing the survey again, you would
have asked different questions based on the experience you
may now have
Rather a lot of questions for a Friday morning!
Chris Penney
University Archivist
Special Collections
Main Library
University of Birmingham
Edgbaston
Birmingham B15 2TT
Tel: 0121 414 5838
Fax: 0121 471 4691
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|