Thanks to all who have contacted with good will and similar stories of
difficulty with internet service providers. I know this isn't to do with
*poetry* but it is to do with how we talk to each other and will become
increasingly relevant to all of us I believe. So one last - I hope -
chapter.
As I understand it Compuserve still claim not to understand what I want and
say they are keeping my account open. Two days ago, the amount of email
finally choked my mail box but until then it seemed I wasnt replying to
people. Meanwhile they made no further attempt to correct the bug in the
system. So they were charging me for nothing.
My card co just phoned. They had read through all the correspondence and
had no trouble saying that they support me. They are dishonouring the
deductions previously made - i.e. taking the money back - and writing to
the HQ of compuserve. So it can be done if you don't let them steam-roller
you.... .
L
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