In message <[log in to unmask]>,
[log in to unmask] writes
>to: John Williams, Senior User GP / Provider Links Project
>Email: [log in to unmask]
>
>Hopefully you know some of the people on the GP FHSA Links project?
>Could you hurl this their way please?

Adrian

GP / Provider links project is actually quite separate from GP / FHSA
links but we are part of the Patients not Paper setup

Your problems seem to be mainly down to your HA's interpretation of the
rules.  Some of what you say relates to IOS links, and some to Patients
not Paper - which ultimately should have more than a passing interest in
IOS links....

May I forward this to Anne Sutcliffe who is responsible for ensuring
that all the PNP recommendations with IM & T implications are
appropriately carried out?  She was also Chief Exec of Surrey FHSA in a
previous life....

I will keep this 'pending' till you reply

>
>Our local FHSA in Devon, is rejecting or seeking to reject claims for
>payment for Hepatitis A immunisation which are proper, and were proper
>and so far as anyone knows paid under the old arrangemnts.
snip

>
>and they have set their machine to reject these claims without presenting
>them to a human for a decision.  Cold you discuss that part of the proceure
>with the competent specifiers in the project please?  Clearly, a competent
>program should not permit valid claims to be set to be automatically
>rejected.

Suspect that 'they' will argue that ultimately it is up to the FHSA to
decide what is and is not valid claim - but I quite see your point
>
>Moving on further, there is an apparent requirement to code the country of
>travel, into a fairly obtuse set of codes, and descriptions such as for
>instance Carribean, are being automatically rejected.  Could you also
>discuss this, since clearly there is no requirement in SFA for the country
>to be transmitted (GMS 4 redesign) and clearly if there is an unrecognised
>country it should be looked at by the FHSA clerk with the atlas like the
>old days and the paper forms, rather than looked up by every GP and
>practice nurse in the country who translates it for the computer.
>Although it is electronic, it flies directly inthe face of the patients not
>Paper initiative, and the unneccessary bureacracy working party's efforts.

Quite so.  It might be quite interesting to get the WP to report on the
way their recommendations have so far been implemented - I think overall
they would be somewhat unimpressed.  But then QA is not something that
IMG takes very seriously

>Perhaps it caould allbe blamed on Ray Rogers now he has gone?
>And thus fixed ASAP.

Not 'gone' yet.  Has another year to get your problems sorted out :-)
>
Regards

--
John Williams, Senior User GP / Provider Links Project
Email: [log in to unmask]
Fax:   01483 440928
Mobile: 0374754302


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