This is a recognised fault with HP Deskjet 510, 520,550C, 560C and the
same HP Deskwriters. The rubber rollers that pick up and feed the
paper lose their pick up and go. HP provide a complementary paper feed
cleaning kit that cleans and resurfaces the rollers then it works
like new. The cleaning process takes about 20 minutes and will work up
to 6 times.
Call 0800 387125 between 8.30am and 6pm, Central European
time, Monday to Friday. or Fax 0800 973138. If these numbers have
changed since my 550C had a sabbatical last year you may have to ring
the Amsterdam service number.
Bern
Dr Bernard Bedford
Waterside Health Centre
Beaulieu Road
Hythe, Hampshire, SO45 5WX
email: [log in to unmask]
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