On Wed, 06 Nov 1996 16:52:35 +0000, you wrote:
>You may mean TAS which we have been playing around with in our coop and
>are due to go live with in the next few weeks. Its more a structured
>questioning of the patient which is appropriate for the role of a triage
>nurse, taking a history on the phone, before dealing with a call or
>passing on to the doctor. The responses can be printed out. It enables
>symtoms to be clarified and documented clearly so there is some medico
>legal protection etc. For some serious things, eg. a collapsed patient
>you can get a flow chart to tell the person on the other end of the phone
>exactly what to do and in what order, but I wouldnt call it decision
>support at the moment from what Ive seen of it.
Some co-operatives I've heard of have bought it and later abandonded
usage. But I think this is more to do with not using it properly,
than a floor in the software.
In general, it seems to work well for Nurse Triage, but Doctors seem
to resent the implication that they don't know what they're doing.
That said - with careful management, it could be a big success!
Best wishes
James
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