In article <[log in to unmask]>, Peter Glover
<[log in to unmask]> writes
>Can anyone help me? I'm trying to draw up a flow chart or something
>similar for our reception staff so that they can act consistantly when
>someone phones in with eg. Chest pain or vaginal bleeding. Does anyone
>employ written protocols or know of a source to save me starting from
>scratch? I'd appreciate any advice.
>
>Best wishes,
>Peter Glover
>Church View surgery
>Rayleigh,Essex
>
>
>Peter Glove
I have mailed directly some receptionist protocols we use at Newdocs,
available for anyone else interested....
--
Tim Walter
GP and Medical Manager Newdocs Ltd. West Berks.
Emis Web page : http://www.yingtong.demon.co.uk
Nikon page : http://www.yingtong.demon.co.uk/nikon/current.htm
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