David Plews writes:
> The funding for audit in General Practice is pathetic. Compare it with the
> funding for audit in hospitals. Question - do any hospitals do proper audit?
I make no appologies for repeating these figure from the Leciester Royal
Infirmary which I have posted before - I think they are very impressive. Is
there anyone on this list who is served by LRI and could comment from their
perspective?
(Best viewed in a fixed font and wide screen)
Before After
Neurology Clinic
Arrival-to-Departure 12 weeks 5 hours
This includes upto 12 tests, analysis, diagnosis, informing patient and
counselling
Other performance figs:
All tests on 1 day 0% 100%
Notes available 93% 100%
Seen within 30 mins. 50% 100%
GP's report next day 0% 100%
Hearing Aid
Referal to fitting of hearing aid 1 year 4 weeks
ENT
Admission-surgery-depart 42 hours 21 hours
Referals
GP Referal Letter to Appointment 14 days 2 days
Diagnosis
Arrival-test-diagnosis-tell patient 79 hours 40 minutes
Most of these changes are attitudinal, behavioural and organisational which
don't cost an arm and a leg. They have now tackled over 100 processes. The CE at
LRI is Peter Homa.
Regards
Alan
Alan Cooper, Managing Change
E-mail: [log in to unmask], Tel & Fax: +44 (0)1264 737609
S-mail: Change House, Vernham Dean, Andover, Hampshire, SP11 0HD, England
Managing Change means "A proactive approach to change"
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