At 09:17 16/09/1996 GMT0BST, Mike W wrote:
>
>> Subject: Wish-list for GP computer systems
>I am NOT a GP, as mosy of you know. But can I put in an item for
>your wish list:
>
>* a proper support desk. This will be accessible at any time, with
>a guaranteed response time to queries arising during working hours.
>The GPs and the suppliers will have to agree what is meant by a
>'response', by 'response time', and by 'working hours'.
>
You don't need to be a GP to know this:-)
What does the RFA say about support?
What does our resident lawyer say about non-fullfilling of support
contracts, please?
--------------------------
Dr David J Plews
email: [log in to unmask]
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|