Hello
We also do not store or list our claims by location.
I wouldn't be able to organise this kind of working out alongside other work I'm afraid.
I can also see some logic, but I'm wondering if it would have an affect on budgets. I am a more day-to-day role in ILL here, and don't have any say or influence over things like budgets, but if there is a gap in transactions going out or coming in I wonder how that would affect higher-up decisions on that side of things.
Best wishes,
Vicky
******ILL STAFF WORK REMOTELY AND ON SITE******
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-----Original Message-----
From: For interlibrary-loan and document supply services. <[log in to unmask]> On Behalf Of Joanne Docherty
Sent: Tuesday, April 30, 2024 8:13 AM
To: [log in to unmask]
Subject: Re: Preparation for British Library claims
Hi Kevin
I see your logic however we don't currently file our claims by location (and we deal with copy requests differently to loans) so it would be a huge effort to even try and group them into batches to find out how many claims we had for each individual library........It might work for locations who are only dealing in small numbers but we literally have thousands of claims waiting at the moment and I think it would be a bigger task for us to try and organize them than just to submit to BL in order of the date they were processed. I'm hoping the new BL system will make it fairly easy to input the info and if everyone sticks to a set number of claims per day then their systems shouldn't be overloaded.
Joanne
Joanne Docherty
Document Delivery Service Manager
Library Services
University of Glasgow Library
Hillhead Street
Glasgow G12 8QE
Scotland, UK
Email: [log in to unmask]
Telephone: +44 (0) 141 330 1895
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-----Original Message-----
From: For interlibrary-loan and document supply services. <[log in to unmask]> On Behalf Of O-Donovan,K
Sent: Monday, April 29, 2024 8:36 AM
To: [log in to unmask]
Subject: Re: Preparation for British Library claims
Hmm. An idea - feel free to ignore as I'm not a day to day practitioner and don't know about the real world feasibility of this.
Would it make sense for institutions to make a publicly viewable list of total pending claims against all partners, say on a read only google sheet doc;
And then everyone compare against others - and if there's near parity of lending and borrowing (say, within +/- 10%) with particular partners, just agree on both sides to waive?
e.g. if we're claiming for 10 loans sent to Glasgow, and they're claiming for 9 loans we've got from them, just agree to drop the claims on both sides.
It would take a bit of central co-ordination, you would have to have something like a "sheet of sheets" source of truth with links to each institution, but I don't think it would be too onerous.
It would mean a bit of effort for institutions to work out themselves; and might only result in an overall 20-30% drop in claims for the BL to process if every HEI did it.
But I imagine they would appreciate some distribution of work from the community, and not have a massive workload unceremoniously dumped into their in-tray on the first day they open their door back up for business. Any drop in the number of claims they have to work through would surely be welcomed by them.
What do others think?
Thanks,
Kevin
Kevin O'Donovan | Library Acquisitions Manager | Collections and Academic Services Group London School of Economics and Political Science, 10 Portugal Street, London WC2A 2HD
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Sent: Saturday, April 27, 2024 12:03 AM
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Subject: LIS-ILL Digest - 25 Apr 2024 to 26 Apr 2024 (#2024-87)
There are 2 messages totaling 1104 lines in this issue.
Topics of the day:
1. Preparation for British Library claims (2)
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Date: Fri, 26 Apr 2024 08:29:13 +0000
From: Joanne Docherty <[log in to unmask]>
Subject: Re: Preparation for British Library claims
Hi Everyone,
We also have a very high number of claims to be processed (>2000) and I've been worried about overloading their system if others are in a similar position! I guess we might just need to wait and see what BL suggest - they may prefer every library only to submit a certain number per day to spread things out?
Fingers crossed things will be back up and running soon though.
Joanne
Joanne Docherty
Document Delivery Service Manager
Library Services
University of Glasgow Library
Hillhead Street
Glasgow G12 8QE
Scotland, UK
Email: [log in to unmask]<mailto:[log in to unmask]>
Telephone: +44 (0) 141 330 1895
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From: For interlibrary-loan and document supply services. <[log in to unmask]> On Behalf Of Alison Zammer
Sent: Thursday, April 25, 2024 6:10 PM
To: [log in to unmask]
Subject: Re: Preparation for British Library claims
Hi Lucy
We will want to submit our claims as soon as we can as we are owed quite a lot of money (being a net supplier). However, it is going to be a mammoth task for us so it will probably take several months (plus) to get everything submitted anyway. We normally submit a couple of weeks worth every two weeks, so it will really need to be all hands on deck to get through the backlog and with a very small team, it is going to be a very time consuming process.
Have you heard any more as to when the claim form will be up and running again? I heard that they are testing it but no time frame.
Best wishes
Alison
Alison Zammer
Head of Inter-Library Loans
Cambridge University Library
West Road
Cambridge
CB3 9DR
Email: [log in to unmask]<mailto:[log in to unmask]>
________________________________
From: For interlibrary-loan and document supply services. <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Lucy Oakley <[log in to unmask]<mailto:[log in to unmask]>>
Sent: 25 April 2024 17:53
To: [log in to unmask]<mailto:[log in to unmask]> <[log in to unmask]<mailto:[log in to unmask]>>
Subject: Preparation for British Library claims
Hi everyone,
We are preparing for when the British Library claims are available (hopefully in the next couple months). We were wondering about staggering our claims and not submitting them all at once so they can be spread over a few months. I wondered if anyone else was planning something similar?
Many thanks,
Lucy
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------------------------------
Date: Fri, 26 Apr 2024 12:30:12 +0000
From: Victoria Flood <[log in to unmask]>
Subject: Re: Preparation for British Library claims
*Should* have sent my reply to the list -
From: Victoria Flood
Sent: Friday, April 26, 2024 1:28 PM
To: Joanne Docherty <[log in to unmask]>
Subject: RE: Preparation for British Library claims
Hello
It depends on how we will be submitting, if it's a quicker process than before, but we were thinking of submitting in small batches at a time.
Agree it also depends on how much BL will be able to cope with.
Best wishes,
Vicky
******ILL STAFF WORK REMOTELY AND ON SITE****** Inter-Library Loans | Acquisitions | Collection Strategies Directorate | The University of Manchester Library | The University of Manchester | 250 Oxford Road | Manchester | M13 9PP | UK
BL: MA/U-1 | OCLC: EUM | ISIL: GB-UkMaJRU | VAT: GB 849738956 | EORI: GB 849 7389 56 000 [log in to unmask]<mailto:[log in to unmask]>
From: For interlibrary-loan and document supply services. <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Joanne Docherty
Sent: Friday, April 26, 2024 9:29 AM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Preparation for British Library claims
Hi Everyone,
We also have a very high number of claims to be processed (>2000) and I've been worried about overloading their system if others are in a similar position! I guess we might just need to wait and see what BL suggest - they may prefer every library only to submit a certain number per day to spread things out?
Fingers crossed things will be back up and running soon though.
Joanne
Joanne Docherty
Document Delivery Service Manager
Library Services
University of Glasgow Library
Hillhead Street
Glasgow G12 8QE
Scotland, UK
Email: [log in to unmask]<mailto:[log in to unmask]>
Telephone: +44 (0) 141 330 1895
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From: For interlibrary-loan and document supply services. <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Alison Zammer
Sent: Thursday, April 25, 2024 6:10 PM
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Preparation for British Library claims
Hi Lucy
We will want to submit our claims as soon as we can as we are owed quite a lot of money (being a net supplier). However, it is going to be a mammoth task for us so it will probably take several months (plus) to get everything submitted anyway. We normally submit a couple of weeks worth every two weeks, so it will really need to be all hands on deck to get through the backlog and with a very small team, it is going to be a very time consuming process.
Have you heard any more as to when the claim form will be up and running again? I heard that they are testing it but no time frame.
Best wishes
Alison
Alison Zammer
Head of Inter-Library Loans
Cambridge University Library
West Road
Cambridge
CB3 9DR
Email: [log in to unmask]<mailto:[log in to unmask]>
________________________________
From: For interlibrary-loan and document supply services. <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Lucy Oakley <[log in to unmask]<mailto:[log in to unmask]>>
Sent: 25 April 2024 17:53
To: [log in to unmask]<mailto:[log in to unmask]> <[log in to unmask]<mailto:[log in to unmask]>>
Subject: Preparation for British Library claims
Hi everyone,
We are preparing for when the British Library claims are available (hopefully in the next couple months). We were wondering about staggering our claims and not submitting them all at once so they can be spread over a few months. I wondered if anyone else was planning something similar?
Many thanks,
Lucy
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