Apologies for the delay in responding Kerri.
I don't think I have seen this problem you have flagged up but seeing lots of CWYW problems with Macs and been referred to these help articles by the Clarivate helpdesk
https://support.clarivate.com/Endnote/s/article/EndNote-Apple-M1-chip-compatibility?language=en_US and https://support.clarivate.com/Endnote/s/article/EndNote-EndNote-tools-return-the-user-to-the-Library?language=en_US
I doubt these will have any impact on your specific issue but just sharing in case they help anyone else.
Best wishes,
Lorna
-----Original Message-----
From: ENDNOTE INTEREST GROUP <[log in to unmask]> On Behalf Of Kerri Daymond
Sent: 09 November 2022 08:25
To: [log in to unmask]
Subject: Ventura upgrade - compatibility with CWYW
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Hello
Has anyone found any issues with CWYW on the new Ventura OS for Mac? I have a student who has used Endnote for a year, has recently upgraded to Ventura and now cannot access our university styles in Word. She has re-signed in to Endnote, since then but it's made no difference. I saw online lots of advice not to upgrade to Ventura until Clarivate have issued compatibility information, but wondered if anyone was experiencing anything similar?
Thanks in advance,
Kerri Daymond BA (Hons), MSc, FHEA
Information Specialist (for School of Health Professions) Library and Educational Development
Library & Digital Support | University of Plymouth | Drake Circus | Plymouth | PL4 8AA | Email: [log in to unmask] | Tel: 01752 587026 |Web: plymouth.ac.uk/library
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