A student is having issues with CWYW - when she tries to insert a citation she gets an error message saying 'Word is running in to problems with the 'endnote.wordaddin.connect' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want disable it now?'
If she selects yes and she can't insert citations. if she presses no, it inserts citations with curly brackets and no reference list.
She has deleted her account and created a new one and it still happens, and it happens on each new Word document.
Any ideas?
Thanks, Kerri
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