Hi everyone,
I don't often put my head above the parapet here but maybe, just maybe, this is as much about behaviours than it is about technology.
As a records manager I have learned that we constantly need to remind our colleagues what a record is and then why and how to capture those things that are records.
We will never stop people from adopting new ways of working whether that is the introduction of new technologies or new/different ways of working, nor should we unless we want to be branded as Luddites!
So... whatever people are using and wherever they are working they need to be advised/cajoled/told to think about:
What it is they are doing. Are they making decisions or creating/gathering information or data that informs those decisions?
Are they doing something where they need to have evidence of what they have done and why they did it that way?
Are they creating an information asset, e.g. data that has been gathered, ideas that have been shared, options that have been considered, which has ongoing value as it is needed to support one or more business activities?
If the answer is yes to any of the above then people need to know that it is up to them to make the conscious decision to keep a record. It is not enough to simply assume that the tool they happen to be using to make that decision, or carry out that action, or gather that data will somehow automatically create a record. So they need to be given the means to be able to recognise the need for and to create a record (with the appropriate authenticity, reliability, integrity and usability) where necessary. This implies not only the tools to do the job but also awareness, encouragement and support and through that the behaviours to ensure that appropriate records are created and kept.
I know that this can be difficult but that doesn't mean we shouldn't try!
... and don't even start me on the compliance issues...
Stay safe everyone.
John
John Wilson FIRMS FIIM
JMW Mosaic Ltd
email [log in to unmask]
web www.jmwmosaic.com
Twitter @jjohnwilson
To view the list archives go to: https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=RECORDS-MANAGEMENT-UK
To unsubscribe from this list, send an email to [log in to unmask] with the words UNSUBSCRIBE RECORDS-MANAGEMENT-UK
For any technical queries re JISC please email [log in to unmask]
For any content based queries, please email [log in to unmask]
|