Hi all,
I haven't done one of these for a while - here's a look at all the UK tickets ahead of tomorrow's meeting. You can also find the list in google doc form here:
https://docs.google.com/document/d/1-yvxRdGKt3ygMj0o8ts_cDCrXrh_6xVbfoYF07kL7n8/edit?usp=sharing
50 Open UK Tickets this month.
SUSSEX
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145751 (27/2)
ROD Ticket for ARC alarms, In Progress (24/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=142329 (18/7/19)
Atlas C7 migration ticket. Waiting on input from Sussex to fix AGIS values. Waiting for reply (From site) (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143752 (23/10/19)
CA version ROD ticket. This one might be stale. In progress (27/2)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145750 (27/2)
SRM ROD ticket, the service is being retired. There is a long downtime in place though. In progress (24/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145750 (14/2)
More ROD alarms for the ARC - the cause might be the SRM errors. In progress (18/2)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=144925 (24/1)
Another SRM ROD ticket. In progress (17/2)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=144720 (6/1)
Performance ticket, no news from the other side for a while. Last response on the ticket was a question to the site. In Progress (25/2)
RALPP
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146320 (27/3)
CMS xroot SAM test failures. Chris identified the problem and instigated a fix, no news on the ticket. The SAM page still looks a little messy to my eyes though (see below). In progress (27/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146394 (03/04)
CMS have put the site in the waiting room - Ian noted a problem with their xroot server that required some hardware bodges. CMS seem a bit happier. In progress (6/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146351 (31/3)
Another CMS ticket, who complained about a missing file. Chris points them towards https://ggus.eu/index.php?mode=ticket_info&ticket_id=146348 where he lists files lost due to a disk server failure, this file was one of them. For some reason that wasn’t enough to close this ticket straight away though. In progress (01/04)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=144522 (13/12/19)
Enabling SRR at RALPP. Chris had a bash but at first blush it didn’t look quite right. The last notes a possible problem with the SRR for dcache, then silence. Waiting for reply (6/2)
OXFORD
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131615 (3/11/2017)
Just the IPv6 ticket at Oxford. On hold (4/3)
BRISTOL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143083 (10/9/19)
A DPM upgrade ticket. I believe this is all a very known problem though. On hold (25/2)
BIRMINGHAM
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131612 (3/11/2017)
Another v6 ticket. Any news? It could do with an update this year, even if it’s a boring one. On Hold (14/5/2019)
GLASGOW
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146159 (24/3)
Atlas unaccessible file ticket, well understood. In Progress (6/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143076 (10/9/19)
DPM upgrade ticket. Another very known quantity, although the ticket could do with an update, even if it’s just “plans haven’t changed”. In Progress (12/11/19)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=144759 (9/1)
Ticket for high Glasgow traffic on the stratum 1. I think this is still being looked at, any recent conclusions for the ticket? On Hold (17/2)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131611 (3/11/2017)
IPv6 ticket. Normally I’d say this could do with an update, but things are a bit too fluid at the moment! In progress (12/12/2019)
DURHAM
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143465 (2/10/19)
DOME migration ticket. This is just about done, right? In progress (5/3)
SHEFFIELD
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146372 (01/04)
ROD ticket for a bunch of issues, no reply from the site yet though. Assigned (01/04)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146374 (01/04)
Atlast ticket about idle pilots - this was the problem Elena mentioned about the Sheffield CE. Have you gotten to the bottom of the problems? In progress (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145979 (9/3)
Another ROD ticket, for APEL alarms. Acknowledged but no solid updates. In progress (9/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145983 (9/3)
LHCB pilots dying at the site. No solid updates. Perhaps related to the atlas problems? In progress (11/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131608 (3/11/17)
Sheffield’s IPv6 ticket. Just waiting on installing the perfsonar, but we’re all in the same boat on this one! On Hold (10/12/2019)
MANCHESTER
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145688 (21/2)
Atlas ticket for the Manchester squid versions. Last update was a request for an update plan. On hold (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146355 (31/3)
A t2k ticket for the voms service, where a user could be deleted. Robert tracked down a problem and fixed it, so it should be fixed now. I took the liberty of prodding the user. Waiting for reply (6/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146355 (31/3)
Atlas stage out failures. Ticket acknowledged. In progress (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145704 (24/2)
LHCB FTS transfer failures tticket, looks like it was solved long ago so can be closed. In progress (26/2)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145971 (9/3)
SKA transfer ticket that had a rocky start - is the problem being looked at? Waiting for reply (23/3)
LIVERPOOL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131606 (3/11/2017)
Just the v6 ticket at Liverpool. A take it there’s been no change? On Hold (14/10/19)
LANCASTER
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146413 (6/4)
Atlas stage out failures, due to sickly disk servers. In progress (6/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146280 (25/3)
Atlas transfer problems, due to a very sick disk server. On Hold (30/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145917 (4/3)
CREAM CE migration ticket. Plan laid out. On Hold (18/3)
UCL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=139101 (8/1/2019)
The ancientist ROD ticket. In progress(?) (12/9)
RHUL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=131603 (3/11/2017)
IPv6 ticket. Was there any news on the v6 DNS service request? On Hold (12/2)
QMUL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146409 (5/4)
A fresh LHCB ticket for FTS failures. Assigned (5/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=141820 (20/6/19)
Biomed data cleanup ticket. Dan has started the biomed decommissioning procedure and biomed have provided feedback. On Hold (31/3)
IMPERIAL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145915 (4/3)
CREAM CE retirement ticket. I think this is going quite well for you guys, right? On Hold (9/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143624 (14/10/2019)
SNO+ DFC migration ticket. Daniela updated it last week with information for the VO and asked if there was any point keeping the ticket open (thanks for that). No reply yet. On Hold (31/3)
BRUNEL
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146123 (19/3)
The CMS wrong file being served ticket. I see a lot of work on this from Raul, CMS have replied to his questions. In progress (26/3)
THE TIER 1
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145584 (17/2)
Request to upgrade the squids. Any news on this? Has the work been done but not noted? In Progress (23/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143323 (20/9/19)
LHCB file deletion on ECHO. It looks like this might be able to be closed as it is well understood. On Hold (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145574 (17/2)
LSST jobs failing at RAL. With the LSST work dried up will debugging this be possible? In progress (30/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=143669 (16/10/19)
The other SNO+ DFC migration ticket. Daniela asked for any news last week, but I think both will likely be able to be closed. On Hold (31/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=142350 (19/7/19)
LHCB file access problems - some steps have been taken to allow comprehensive tests to take place, sending just test jobs to one CE. On Hold (2/4)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=146136 (21/3)
CMS see high numbers of hits on their cvmfs backup proxies. Lots of investigation going on. In progress (26/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145510 (12/2)
Atlas jobs failures, again heavily investigated - it’s hoped the new SSD workers will reveal some insights. On Hold (26/3)
https://ggus.eu/index.php?mode=ticket_info&ticket_id=145679 (21/2/20)
Enabling SRR at RAL. Acknowledged but no updates, any news? In progress (21/2)
Cheers all,
Matt
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