Hi Sharon
This issue has been seen by our team in Derriford.
Our problems were a Roche software issue. They replaced our effected meters.
Kind Regards
Richard Kua
POCT Co-Ordinator
Derriford Hospital Plymouth
Tel- 01752 433327
-----Original Message-----
From: ACB Point-of-Care Testing [mailto:[log in to unmask]] On Behalf Of Sharon Roberts
Sent: 11 July 2019 12:33
To: [log in to unmask]
Subject: Re: Coaguchek Pro 2
Hiya
We are having problems with QC lockout since connecting our Pro II's to Cobas. Even though the configuration is set to weekly QC the meters are locking out daily. I thought it was something I had done but maybe there is a bit of a glitch. I'll report it to Roche.
Kind Regards
Sharon
Sharon Roberts
Operational Manager for Point of Care Testing and Phlebotomy
Pathology Services
St Helens & Knowsley Teaching Hospitals NHS Trust
T 0151 290 4317
-----Original Message-----
From: ACB Point-of-Care Testing [mailto:[log in to unmask]] On Behalf Of Ponna Rao, Emma
Sent: 11 July 2019 10:27
To: [log in to unmask]
Subject: Re: Coaguchek Pro 2
Hello Abigail,
We are also having issues with the connectivity in Newcastle.
We only have a handful of CoaguChek Pro II'S but it seems to be happening on a regular occurrence (every 2 or 3 weeks).
It gets reported to ROCHE and they seem to do something which reconnect them but again a few weeks later and they drop out.
We haven't really been given a reason why this keeps happening.
Kind Regards,
Emma Ponna Rao
Senior Healthcare Science Assistant
Point of Care Testing
Blood Sciences
Royal Victoria Infirmary
Newcastle Upon Tyne
NE1 4LP
Ext: 77104 / 20823
[log in to unmask]
-----Original Message-----
From: ACB Point-of-Care Testing [mailto:[log in to unmask]] On Behalf Of Abigail Davis
Sent: 11 July 2019 10:20
To: [log in to unmask]
Subject: Coaguchek Pro 2
Hello all,
Can I please ask if any of you are having any issues with the CoaguChek Pro 2 meters please?
Thank you in advance,
Abigail Davis
Biomedical Scientist
Point of Care Department
Derriford Hospital
INT: 33327
EXT: 01752 433327
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