Morning,
David you are stealing my thunder! I will be talking about this process at Talis Insight.
> We felt that the item by item nature of the reviews module on Aspire would mean hours and hours spent on email admin in order to keep academics updated.
Spoiler alert, while still wanting to encourage people to attend my session; the data from our All List Items report that ends up -only- requiring an acquisition action gets put into Google Sheets for the team to work from. I'll explain why we use Google Sheets in detail at Insight, but the main reasons are holistic visibility of the ordering pipeline, equitable work distribution, ease of re-assigning work, reducing lead times, and public viewing of the order queue(s).
We run a live, read-only mirror of our ordering queues, so academic librarians, academic support staff, and academics themselves can see what's being ordered and when, without wandering into the data and accidentally deleting something or putting in different quantities etc. This means virtually zero "has this been ordered yet?" or "what's the story with this scanning request?" emails from academic librarians to the acquisitions team.
Personally I cannot stand email having any part of a workflow process. It involves far too much effort, is heavy on SPOF, and adds little value into the chain. But we still get academics to hit the "Review" button - I'll talk about the cathartic release / psychological crutch of skeuomorphs at my session and why they're important from the academic side of creating and editing lists.
> That turned into an essay. I do apologise!
My colleague Jo Adams-Lingwood gave a talk on Wednesday at the CPD25 reading list event about how we manage this process at LSE, what he terms "reading list décollage" after the art movement philosophy of ripping things apart and putting them back together in a different way. The feedback comments were really encouraging, including asking for a paper on the process. There isn't much out there on it as far as I can see, so please expand where you can. Maybe a paper is something to work on together in the future.
Cheers,
Kevin
Kevin O’Donovan
Library Acquisitions Manager
Content and Discovery Group
London School of Economics and Political Science
10 Portugal Street
London WC2A 2HD
Email: [log in to unmask]
Tel: +44(0)20 7852 3683
-----Original Message-----
From: Talis Aspire Users [mailto:[log in to unmask]] On Behalf Of LIS-TALIS-ASPIRE automatic digest system
Sent: 05 April 2019 10:30
To: [log in to unmask]
Subject: LIS-TALIS-ASPIRE Digest - 4 Apr 2019 to 5 Apr 2019 - Special issue (#2019-32)
There are 4 messages totaling 11929 lines in this issue.
Topics in this special issue:
1. Automatic review received notifications (4)
########################################################################
To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1
----------------------------------------------------------------------
Date: Fri, 5 Apr 2019 08:28:32 +0000
From: David Steedman <[log in to unmask]>
Subject: Re: Automatic review received notifications
Hi All,
Just to add something else into the mix (it is Friday after all), we’ve stopped using reviews at Roehampton. One of the many reasons for this was this very thing, keeping academic engaged and aware of the supply process and what it means for the student experience. We felt that the item by item nature of the reviews module on Aspire would mean hours and hours spent on email admin in order to keep academics updated.
To manage this change in the process, instead of using reviews we action purchases based on date added on the All Items Report. Simaltaneously, our Academic Engagement Team have been engaging with them on the point of making sure they make print requests pre deadlines (June/October for Autumn/Spring). I’m sure many of you share the huge spike of Reading List activity in September which result in print books being delivered in the middle of term. This is the central part of our rationale behind communicating this with academics.
To academics, we say ‘if you add something pre-deadline it’s got the very best chance of being on the shelves for the start of term.’ Post deadline, we recommend they add digital content and we can still buy eBooks and complete digitisation as they can be turned around in around a week. We’re now putting a series of exceptions together so academics can get print in the middle of term. This will all be communicated with them regularly by our Academic Engagement Librarians who can also field concerns of specific items. This will help us manage requests which are submitted post deadline. I try to make our ordering processes as transparent as possible to provide the AE librarians with this kind of information in reports.
We’ve been doing it for nearly a year now and I’m now finding we’re catching nearly everything academics are adding on the list. Back in March/April last year I found we were missing a lot of stuff as academics were editing their list and not clicking ‘request review’ (my main concern which led me to make this change). Even with the auto send to review on publish, that still requires academics to publish which I know some don’t until the books are in stock.
Personally I think this is a good approach: giving the academics frequent reminders about how we do things and when they can expect things to be on the shelves/on the catalogue this way rather than giving them list by list updates. Whenever there’s a problem with an order, unable to obtain or an excluded digitisation, our assistants feed this back to the AE librarian to engage with the academic with trying to replace the item on their list.
That turned into an essay. I do apologise!
Best wishes,
David
David Steedman
Reading List and Digitisation Coordinator
Library Services
University of Roehampton | London | SW15 5SZ
[log in to unmask]<mailto:[log in to unmask]> | www.roehampton.ac.uk<https://legacy.roehampton.ac.uk/owa/redir.aspx?SURL=LOTYd4nzevYDSCHxF6I6LxBHO0h0O0RZJ1SuE9s5Qk6EWpQZYx_UCGgAdAB0AHAAOgAvAC8AdwB3AHcALgByAG8AZQBoAGEAbQBwAHQAbwBuAC4AYQBjAC4AdQBrAC8A&URL=http%3a%2f%2fwww.roehampton.ac.uk%2f>
Tel: +44 (0) 20 8392 3352
########################################################################
To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1
|
