The presentations from our 2018 conference are now on the CSGUK website, alongside a summary of the Student Panel Q and A and the outputs from the Prescription Pad activity. A huge thank you to everyone who was involved in an informative and enjoyable day.
https://www.customerservicesgroup.co.uk/csguk-conference-2018

A reminder that our next event is Inspired Ideas from the Front Line in Leicester in February - more details to follow shortly. Please encourage your staff to put forward ideas for presentations.

And please add November 28 2019 to your diaries for our next conference in Cardiff.

Best Wishes
Helen Loughran 
(on behalf of the CSGUK Steering Group)

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