Hi everyone!
My name is Ed Wong. I'm the new Customer Support Representative at Content Online. I will be working alongside your Content Online Account Manager and will be taking care of all your training and support needs throughout the year.
Content Online and IEEE are offering you and your institution FREE training and promotion for your IEEE Xplore® digital library subscription. Myself and your IEEE Client Services Manager, Paul Henriques will be available on the following dates:
- 12-16 November 2018 in the UK.
If you have other dates in mind for training, let us know and we'll see what can be done. We can deliver several different sessions depending on your requirements as shown below:
TECHNIQUES FOR EFFECTIVE RESEARCH (45 MINUTES)
Search like a professional with this overview of best practices for maximizing features of the platform, covering advanced search techniques, setting up alerts, downloading equations, finding patent citations, and much more.
AN INSIDE LOOK AT STANDARDS (30 MINUTES)
Understand the standards development process and status categories. Find standards by keyword or root number, browse standards, and create a real-time alert for standards updates
HOW TO GET PUBLISHED (90 MINUTES)
Increase the visibility of your research and build author credibility by publishing in a leading title. Learn how to identify the best journal or conference for your work and navigate the paper submission and peer review process. Review the required elements and proper structure of a manuscript to avoid reasons why papers may be rejected.
FOR ADMINISTRATORS (30 MINUTES)
This workshop covers best practices for managing your subscription. Learn about administrative tools, title lists, and OpenURL registration, plus how to add your contact information to the home page, use our discovery tool guides, set up remote access, download COUNTER-compliant usage statistics, and find other resources which can help you promote and manage your online subscriptions.
CAREER, CONTENT, AND NETWORKING: (30 MINUTES)
This session illustrates the role the publisher plays in an engineer’s education and career. It is useful for student branches and broader student groups. We review specific resources available to the university community and to members along with tools for job searching.
Please contact me at [log in to unmask] to book your FREE session now!
ABOUT ED WONG
I can help with all of these things:
- FREE on-site workshops or online webinars.
- Usage Stats – including COUNTER and SUSHI.
- MARC records, Title lists and KBART files.
- Discovery services – including optimising your service for best results.
- Promoting your subscription to your customers.
- Getting started guides and online tutorials.
Just let me know what you need and I’ll be happy to help.
Ed Wong
Customer Support Representative at Content Online
+44 (0)7900 997226
[log in to unmask]
Connect with me on LinkedIn - https://www.linkedin.com/in/edward-wong-30a628/
ABOUT PAUL HENRIQUES
Paul is the IEEE Client Services Manager for Europe and Africa. Paul works closely with universities to provide training for the IEEE Xplore Digital Library, IEEE publishing sessions for new and early career researchers as well as Prior art (patent) searching with IEEE Xplore sessions. In additional, Paul provides support to organisations with IEEE subscriptions to help raise awareness of IEEE at their locations as well as increase usage. Paul previously worked as a patent searcher for the United States Patent & Trademark Office (USPTO) where he focused on prior art searching for patent examiners.
View Paul's LinkedIn profile - https://www.linkedin.com/in/phenriques
ABOUT IEEE
IEEE is the world's largest professional association dedicated to advancing technological innovation and excellence for the benefit of humanity. IEEE and its members inspire a global community through IEEE's highly cited publications, conferences, technology standards, and professional and educational activities.
Discover more at http://www.ieee.org/index.html
ABOUT IEEEXPLORE
The IEEE Xplore® digital library provides access to IEEE journals, transactions, letters, magazines and conference proceedings, IET journals and conference proceedings, IEEE Standards and IEEE educational courses.
Discover more at http://ieeexplore.ieee.org/Xplore/home.jsp
ABOUT CONTENT ONLINE
Content Online is a leading provider of Journals, Conference Proceedings, Standards, eBooks and much more on behalf of IEEE, SAE International, ASME, ASTM International, ACM, Morgan & Claypool and SMPTE.
Serving the academic, corporate and government markets; our small dedicated team covers the UK, Ireland, Norway, Sweden, Finland, Iceland, Denmark and Estonia.
Discover more at http://www.contentonline.co.uk/
Best regards
Ed Wong
Customer Support Representative at Content Online
+44 (0)7900 997226
[log in to unmask]
Connect with me on LinkedIn - https://www.linkedin.com/in/edward-wong-30a628/
Content Online Limited or Content Online Europe Limited assumes no responsibility and shall not be liable to any person for any loss, damage or expense caused by reliance on the information or advice in this email or howsoever provided, unless that person has signed a contract with the relevant Content Online entity for the provision of this information or advice and in that case, any responsibility or liability is exclusively on the terms and conditions set out in that contract. Content Online Limited is incorporated in England and Wales under Company Number 5825237. Content Online Europe Limited is registered in England & Wales under Company Number 10281580. Registered office Warwick Mill Business Park, Warwick Bridge, Carlisle, England, CA4 8RR.
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