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GRIDPP-STORAGE  June 2018

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Subject:

Re: help debugging transfer failures

From:

Kashif Mohammad <[log in to unmask]>

Reply-To:

Kashif Mohammad <[log in to unmask]>

Date:

Mon, 4 Jun 2018 08:56:33 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (1 lines)

HI Sam



I have updated CGSI-gSOAP and restarted srm last week. I can confirm that there has been no failure since then.



Cheers



Kashif 



>>>>-----Original Message-----

>>>>From: GRIDPP2: Deployment and support of SRM and local storage

>>>>management [mailto:[log in to unmask]] On Behalf Of

>>>>John Bland

>>>>Sent: 31 May 2018 11:01

>>>>To: [log in to unmask]

>>>>Subject: Re: help debugging transfer failures

>>>>

>>>>Hi,

>>>>

>>>>Since updating the library we've had no transfers fail in the way they

>>>>were previously. No new issues that we've noticed.

>>>>

>>>>We'll give it another day to be sure, but I think this has fixed it.

>>>>

>>>>Cheers,

>>>>

>>>>John

>>>>

>>>>On 29/05/2018 16:55, Sam Skipsey wrote:

>>>>> Hello everyone:

>>>>>

>>>>> The DPM devs have a (beta) fix for the problem, which you're welcome

>>>>to

>>>>> test if you want. It's a modified version of the CGSI-GSOAP library for

>>>>> SL7/Centos7, which should "do the right thing" when a server gets a

>>>>> request to use a new connection from a client with an existing (but

>>>>> timed out) connection.

>>>>>

>>>>> http://dmc-repo.web.cern.ch/dmc-repo/rc/el7/x86_64/?C=M;O=D  for

>>>>the

>>>>> testing release. (You can roll back to the previous version safely if

>>>>> this doesn't work.)

>>>>>

>>>>> Do feel free to test it, or not, and feed back if it changes anything

>>>>> for you.

>>>>>

>>>>> Sam

>>>>>

>>>>> On Wed, May 16, 2018 at 10:02 AM Sam Skipsey

>>>><[log in to unmask]

>>>>> <mailto:[log in to unmask]>> wrote:

>>>>>

>>>>>     hi Everyone: update from DPM dev - SRM has a hard-coded (no, you

>>>>>     can't modify it in a configuration script) 5 minute timeout in it.

>>>>>     The difference between the SL6 and SL7 behaviour is that, for some

>>>>>     reason, with the SL6/RHEL6 version of gsoap, the connection timeout

>>>>>     doesn't stop SRM responding to packets afterward (!), whilst for

>>>>>     SL7/Centos7/RHEL7 it seems to.

>>>>>     Exactly why this happens - and how to resolve it - is in progress.

>>>>>

>>>>>     Sam

>>>>>

>>>>>     On Tue, May 15, 2018 at 8:35 AM John Bland <[log in to unmask]

>>>>>     <mailto:[log in to unmask]>> wrote:

>>>>>

>>>>>         Ditto for Liverpool.

>>>>>

>>>>>         Anyone got any word from the FTS guys yet?

>>>>>

>>>>>         John

>>>>>

>>>>>         On 14/05/2018 22:34, Govind Songara wrote:

>>>>>          > Hi Sam,

>>>>>          >

>>>>>          > I have made changes this afternoon, but still seeing the same

>>>>>         error.

>>>>>          >

>>>>>          > ​Thanks

>>>>>          > Govind

>>>>>          >

>>>>>          > On Mon, May 14, 2018 at 4:40 PM, Sam Skipsey

>>>>>          > <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          > <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>> wrote:

>>>>>          >

>>>>>          >     Hi Chaps,

>>>>>          >

>>>>>          >     Andrea at DPM has discovered the following problem with

>>>>>         Centos 7

>>>>>          >     versus SL6 - it ignores ulimit.conf settings for services.

>>>>>          >     As there's a few changes to the ulimit max open files

>>>>>         settings for

>>>>>          >     srmv2.2, this could be causing the srm service to have issues

>>>>>          >     running out of file handles and timing out with requests.

>>>>>          >

>>>>>          >     If you'd like to test if this is the case for your sites

>>>>>         (everyone

>>>>>          >     with an SRM 500 error), you can apply an increased max

>>>>>         open files in

>>>>>          >     systemd by doing:

>>>>>          >

>>>>>          >     systemctl edit srmv2.2.service

>>>>>          >

>>>>>          >     then adding

>>>>>          >

>>>>>          >     [Service]

>>>>>          >     LimitNOFILE=65000

>>>>>          >

>>>>>          >     in the editor,

>>>>>          >

>>>>>          >     and restarting the service when done.

>>>>>          >

>>>>>          >     If you do this, please let me know how it goes so I can

>>>>>         feed back to

>>>>>          >     Andrea.

>>>>>          >

>>>>>          >     Sam

>>>>>          >

>>>>>          >

>>>>>          >     On Mon, May 14, 2018 at 3:48 PM Kashif Mohammad

>>>>>          >     <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >     <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>> wrote:

>>>>>          >

>>>>>          >         Hi Sam____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         We are still failing transfer and as you explained to

>>>>>         me in ops

>>>>>          >         meeting that it is the last stage which fails. I

>>>>>         looked through

>>>>>          >         the logs for one example and the same file being

>>>>>         tried multiple

>>>>>          >         times____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         It start with prepare to put____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         [root@t2se01 srmv2.2]# grep -r

>>>>>          >         "DAOD_EXOT8.13867737._000090.pool.root.1"  log____

>>>>>          >

>>>>>          >         05/14 14:45:29.075 206398,7 PrepareToPut: SRM98 -

>>>>>         PrepareToPut 0

>>>>>          >

>>>>>           srm://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/at

>>>>lasdatadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.poo

>>>>l.root.1

>>>><http://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/atlasda

>>>>tadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.pool.roo

>>>>t.1>

>>>>>          >

>>>>>           <http://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/

>>>>atlasdatadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.p

>>>>ool.root.1>____

>>>>>          >

>>>>>          >         05/14 15:29:54.943 206398,0 PrepareToPut: SRM98 -

>>>>>         PrepareToPut 0

>>>>>          >

>>>>>           srm://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/at

>>>>lasdatadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.poo

>>>>l.root.1

>>>><http://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/atlasda

>>>>tadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.pool.roo

>>>>t.1>

>>>>>          >

>>>>>           <http://t2se01.physics.ox.ac.uk/dpm/physics.ox.ac.uk/home/atlas/

>>>>atlasdatadisk/rucio/mc16_13TeV/3f/c8/DAOD_EXOT8.13867737._000090.p

>>>>ool.root.1>____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Looking at the pool node, the file was actually

>>>>>         copied ____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         [root@t2se45 dpm-gsiftp]# grep -r

>>>>>          >         DAOD_EXOT8.13867737._000090.pool.root.1 gridftp.log____

>>>>>          >

>>>>>          >         [41663] Mon May 14 14:45:30 2018 :: dmlite :: stat ::

>>>>>          >

>>>>>           /t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0

>>>>>          >         :: /DC=ch/DC=cern/OU=Organic

>>>>>          >         Units/OU=Users/CN=ddmadmin/CN=531497/C

>>>>>         N=Robot: ATLAS

>>>>>          >         Data Management :: fts106.cern.ch

>>>>>         <http://fts106.cern.ch> <http://fts106.cern.ch>____

>>>>>          >

>>>>>          >         [41663] Mon May 14 14:45:31 2018 :: dmlite :: user

>>>>>         error :: 2 ::

>>>>>          >         [#00.000002] Could not open

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0

>>>>>          >         :: /DC=ch/DC=cern/OU=Organic

>>>>>          >         Units/OU=Users/CN=ddmadmin/CN=531497/CN=Robot:

>>>>ATLAS Data

>>>>>          >         Management :: fts106.cern.ch <http://fts106.cern.ch>

>>>>>         <http://fts106.cern.ch>____

>>>>>          >

>>>>>          >         [41663] Mon May 14 14:45:31 2018 :: Starting to transfer

>>>>>          >

>>>>>           "/t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0".____

>>>>>          >

>>>>>          >         [41663] Mon May 14 15:09:31 2018 :: Finished transferring

>>>>>          >

>>>>>           "/t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0".____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Then it was deleted, probably put_done process failed____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         05/14 14:45:28.731  4714,0 Cns_srv_delete: NS098 - delete

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 14:45:29.239  4714,0 Cns_srv_stat: NS098 - stat 0

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 14:45:29.323  4714,0 Cns_srv_creat: NS098 - creat

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >         664 22____

>>>>>          >

>>>>>          >         05/14 14:45:29.365  4714,0 Cns_srv_addreplica: NS098 -

>>>>>          >         addreplica t2se45.physics.ox.ac.uk

>>>>>         <http://t2se45.physics.ox.ac.uk>

>>>>>          >         <http://t2se45.physics.ox.ac.uk>

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 14:45:31.157  4714,0 Cns_srv_statg: NS098 - statg

>>>>>          >

>>>>>           /dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 14:45:31.199  4714,0 Cns_srv_statr: NS098 - statr

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 14:45:31.489  4714,0 Cns_srv_accessr: NS098 -

>>>>>         accessr 2

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 15:09:31.362  4714,0 Cns_srv_statr: NS098 - statr

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 15:09:31.444  4714,0 Cns_srv_getreplicax: NS098 -

>>>>>          >         getreplicax

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 15:09:34.400  4714,0 Cns_srv_delreplica: NS098 -

>>>>>          >         delreplica

>>>>>          >

>>>>>           t2se45.physics.ox.ac.uk:/dpm/pool3/atlas/2018-05-

>>>>14/DAOD_EXOT8.13867737._000090.pool.root.1.194527267.0____

>>>>>          >

>>>>>          >         05/14 15:09:34.402  4714,0 Cns_srv_getreplicax: NS098 -

>>>>>          >         getreplicax

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 15:09:34.403  4714,0 Cns_srv_unlink: NS098 - unlink

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 15:09:34.546  4714,0 Cns_srv_delete: NS098 - delete

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         05/14 15:29:54.602  4714,1 Cns_srv_delete: NS098 - delete

>>>>>          >

>>>>>           /dpm/physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13Te

>>>>V/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1

>>>><http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13TeV/3f/

>>>>c8/DAOD_EXOT8.13867737._000090.pool.root.1>

>>>>>          >

>>>>>           <http://physics.ox.ac.uk/home/atlas/atlasdatadisk/rucio/mc16_13T

>>>>eV/3f/c8/DAOD_EXOT8.13867737._000090.pool.root.1>____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Should we open a ticket with dpm developers ?____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Cheers____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Kashif ____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         *From:*GRIDPP2: Deployment and support of SRM and

>>>>>         local storage

>>>>>          >         management [mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>] *On Behalf Of *Sam

>>>>Skipsey

>>>>>          >         *Sent:* 10 May 2018 15:11

>>>>>          >         *To:* [log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >         *Subject:* Re: help debugging transfer failures____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         Okay so:

>>>>>          >

>>>>>          >         Working sites (with no evidence of the signature SRM

>>>>>         PUT-DONE

>>>>>          >         SOAP errors):

>>>>>          >         Glasgow (SL6, DPM 1.9.0, IPv4)

>>>>>          >         Lancaster (SL6, DPM 1.9.0, IPv6)

>>>>>          >

>>>>>          >         Issue Sites:

>>>>>          >         Liverpool (Centos 7, DPM 1.9.x, IPv4)

>>>>>          >         Oxford (SL7, DPM 1.9.x, IPv4)

>>>>>          >         RHUL (Centos 7, DPM 1.9.x, IPv4)

>>>>>          >         ECDF-RDF (Centos 7, DPM 1.9.x, IPv4 I think because 6 was

>>>>>          >         problematic)

>>>>>          >

>>>>>          >         So, assuming this means anything, the only common

>>>>>         factor seems

>>>>>          >         to be RHEL7-based release rather than a RHEL-6 one.

>>>>>          >

>>>>>          >         Sam____

>>>>>          >

>>>>>          >         __ __

>>>>>          >

>>>>>          >         On Thu, May 10, 2018 at 2:37 PM George, Simon

>>>>>          >         <[log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>>>

>>>>>         wrote:____

>>>>>          >

>>>>>          >             No IPV6 on storage yet, still working on the

>>>>>         perfsonar :-)____

>>>>>          >

>>>>>          >             __ __

>>>>>          >

>>>>>          >             On 10 May 2018 14:33, Matt Doidge

>>>>>         <[log in to unmask]

>>>><mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>> wrote:____

>>>>>          >

>>>>>          >             Hi Sam,

>>>>>          >             We're SL6 at Lancaster still (and only on 1.9.0. -

>>>>>          >             upgrading's on my

>>>>>          >             todo list).

>>>>>          >

>>>>>          >             Cheers,

>>>>>          >             Matt

>>>>>          >

>>>>>          >             On 10/05/18 14:23, Sam Skipsey wrote:

>>>>>          >             > Sneaking suspicion: which of you guys have IPv6

>>>>>         turned on your storage?

>>>>>          >             >

>>>>>          >             > I think Lancaster's also Centos 7 / DPM 1.9.x

>>>>>         (Matt, am I remembering

>>>>>          >             > right?), but Matt did some Exciting Things to

>>>>>         fix odd IPv6 problems, as

>>>>>          >             > I recall.

>>>>>          >             >

>>>>>          >             > On Thu, May 10, 2018 at 2:17 PM Sam Skipsey

>>>>>         <[log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask]

>>>><mailto:[log in to unmask]>>

>>>>>          >             > <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>> wrote:

>>>>>          >             >

>>>>>          >             >     Okay, so everyone with an issue with a

>>>>>         ticket is on Centos 7 and DPM

>>>>>          >             >     1.9.x... (this is a head node issue, so

>>>>>         that's the important bit).

>>>>>          >             >

>>>>>          >             >     I'll just check the sites I know aren't

>>>>>         SL7/Centos 7 in the

>>>>>          >             >     monitoring and see if they are different.

>>>>>          >             >

>>>>>          >             >     Sam

>>>>>          >             >

>>>>>          >             >     On Thu, May 10, 2018 at 11:46 AM John Bland

>>>>>         <[log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>>

>>>>>          >             >     <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>> wrote:

>>>>>          >             >

>>>>>          >             >         At Liverpool all Centos7.4, DPM 1.9.2,

>>>>>         puppet.

>>>>>          >             >

>>>>>          >             >         On 10/05/2018 11:37, Govind Songara wrote:

>>>>>          >             >          > Thanks Simon, headnode is configured

>>>>>         using puppet.  Pool node

>>>>>          >             >         still uses

>>>>>          >             >          > yaim.

>>>>>          >             >          >

>>>>>          >             >          > On Thu, 10 May 2018, 11:19 a.m.

>>>>>         George, Simon,

>>>>>          >             >         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >          > <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             wrote:

>>>>>          >             >          >

>>>>>          >             >          >     Hi Sam,

>>>>>          >             >          >

>>>>>          >             >          >     RHUL is running DPM 1.9.0 on

>>>>>         Centos 7.3 on the SE head node.

>>>>>          >             >          >

>>>>>          >             >          >     The storage nodes are DPM 1.8.10

>>>>>         on SL6.9.

>>>>>          >             >          >

>>>>>          >             >          >     Simon

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >

>>>>>           ------------------------------------------------------------------------

>>>>>          >             >          >     *From:* Sam Skipsey

>>>>>         <[log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask]

>>>><mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >     <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>>

>>>>>          >             >          >     *Sent:* 10 May 2018 11:12

>>>>>          >             >          >     *To:* George, Simon

>>>>>          >             >          >     *Cc:*

>>>>>         [log in to unmask] <mailto:GRIDPP-

>>>>[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >

>>>>>           <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >     *Subject:* Re: [GRIDPP-STORAGE]

>>>>>         help debugging transfer

>>>>>          >             >         failures

>>>>>          >             >          >     Hello:

>>>>>          >             >          >

>>>>>          >             >          >     So, it looks like Oxford and

>>>>>         RHUL  and the new ECDF-RDF have

>>>>>          >             >          >     something in common, as all of

>>>>>         your transfer failures

>>>>>          >             >         look similar

>>>>>          >             >          >     from the ATLAS logs (they look

>>>>>         like SOAP errors on PUT

>>>>>          >             >         DONE (error

>>>>>          >             >          >     code 500), on otherwise

>>>>>         successful transfers).

>>>>>          >             >          >

>>>>>          >             >          >     I know Oxford is running on SL7

>>>>>         with DPM 1.9.2 - is there

>>>>>          >             >         anything

>>>>>          >             >          >     in common with the other two of you?

>>>>>          >             >          >

>>>>>          >             >          >     Sam

>>>>>          >             >          >

>>>>>          >             >          >     On Sun, May 6, 2018 at 12:33 PM

>>>>>         George, Simon

>>>>>          >             >         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >          >     <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]> <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>> wrote:

>>>>>          >             >          >

>>>>>          >             >          >         We got a new ticket for the

>>>>>         same problem this weekend:

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>         https://ggus.eu/index.php?mode=ticket_info&ticket_id=134945

>>>>>          >

>>>>>           <https://ggus.eu/index.php?mode=ticket_info&ticket_id=134945>

>>>>>          >             >          >

>>>>>          >             >          >         How can we move forward on this?

>>>>>          >             >          >

>>>>>          >             >          >         Change FTS parameters - how?

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >         Thanks,

>>>>>          >             >          >

>>>>>          >             >          >         Simon

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >

>>>>>           ------------------------------------------------------------------------

>>>>>          >             >          >         *From:* GRIDPP2: Deployment

>>>>>         and support of SRM and

>>>>>          >             >         local storage

>>>>>          >             >          >         management

>>>>>         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >

>>>>>           <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>> on behalf of John

>>>>>          >             Bland

>>>>>          >             >          >         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>>

>>>>>          >             >          >         *Sent:* 03 May 2018 10:52

>>>>>          >             >          >         *To:*

>>>>>         [log in to unmask] <mailto:GRIDPP-

>>>>[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >

>>>>>           <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         *Subject:* Re: help

>>>>>         debugging transfer failures

>>>>>          >             >          >         Hi,

>>>>>          >             >          >

>>>>>          >             >          >         This page has the majority

>>>>>         of failed files where the

>>>>>          >             >         transfer

>>>>>          >             >          >         time is

>>>>>          >             >          >         300-600s (plus a few over

>>>>>         that). Not one below 300s

>>>>>          >             >         that I've seen.

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >

>>>>>         http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default,on)&d.error_code=154&d.state=(TRANSFER_FAILED)&date

>>>>.from=201805021050&date.interval=0&date.to=201805021450&dst.cloud=(

>>>>%22UK%22)&dst.site=(%22UKI-NORTHGRID-LIV-

>>>>HEP%22)&dst.tier=(0,1,2)&dst.token=(-IPV6TEST,-DDMTEST,-CEPH,-

>>>>PPSSCRATCHDISK)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d

>>>>_eff,d_faf,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&samples=true&src.site=(-

>>>>RUCIOTEST,-MWTEST,-RDF)&src.tier=(0,1,2)&src.token=(-IPV6TEST,-

>>>>DDMTEST,-CEPH,-PPSSCRATCHDISK)&tab=details

>>>>>          >

>>>>>           <http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default,on)&d.error_code=154&d.state=(TRANSFER_FAILED)&date

>>>>.from=201805021050&date.interval=0&date.to=201805021450&dst.cloud=(

>>>>%22UK%22)&dst.site=(%22UKI-NORTHGRID-LIV-

>>>>HEP%22)&dst.tier=(0,1,2)&dst.token=(-IPV6TEST,-DDMTEST,-CEPH,-

>>>>PPSSCRATCHDISK)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d

>>>>_eff,d_faf,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&samples=true&src.site=(-

>>>>RUCIOTEST,-MWTEST,-RDF)&src.tier=(0,1,2)&src.token=(-IPV6TEST,-

>>>>DDMTEST,-CEPH,-PPSSCRATCHDISK)&tab=details>

>>>>>          >             >          >

>>>>>          >             >          >         John

>>>>>          >             >          >

>>>>>          >             >          >         On 03/05/2018 10:45, Duncan

>>>>>         Rand wrote:

>>>>>          >             >          >         > John

>>>>>          >             >          >         >

>>>>>          >             >          >         > Do you have an example of

>>>>>         one of those transfers? Here

>>>>>          >             >          >         >

>>>>>          >             >          >         >

>>>>>          >             >

>>>>>         https://fts106.cern.ch:8449/var/log/fts3/transfers/2018-05-

>>>>03/srm.ndgf.org__se2.ppgrid1.rhul.ac.uk/2018-05-03-

>>>>0856__srm.ndgf.org__se2.ppgrid1.rhul.ac.uk__761281463__e7e8646a-

>>>>434c-59d0-b37f-a4d8917f1113

>>>>>          >

>>>>>           <https://fts106.cern.ch:8449/var/log/fts3/transfers/2018-05-

>>>>03/srm.ndgf.org__se2.ppgrid1.rhul.ac.uk/2018-05-03-

>>>>0856__srm.ndgf.org__se2.ppgrid1.rhul.ac.uk__761281463__e7e8646a-

>>>>434c-59d0-b37f-a4d8917f1113>

>>>>>          >             >          >

>>>>>          >             >          >         >

>>>>>          >             >          >         >

>>>>>          >             >          >         > I see a 10GB file taking

>>>>>         about 42 minutes and then

>>>>>          >             >         failing. There are a

>>>>>          >             >          >         > number of FTS

>>>>>         configurations here

>>>>>          >             >          >         >

>>>>>          >             >          >         >

>>>>>          >             >

>>>>>         https://fts3-pilot.cern.ch:8449/fts3/ftsmon/#/config/gfal2

>>>>>          >

>>>>>           <https://fts3-pilot.cern.ch:8449/fts3/ftsmon/#/config/gfal2>

>>>>>          >             >          >         >

>>>>>          >             >          >         > a couple are indeed set to

>>>>>         300s/5mins.

>>>>>          >             >          >         >

>>>>>          >             >          >         > Duncan

>>>>>          >             >          >         >

>>>>>          >             >          >         > On 03/05/2018 09:57,

>>>>>         George, Simon wrote:

>>>>>          >             >          >         >> Thanks John.

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> Who is able to check if

>>>>>         FTS itself has a timeout

>>>>>          >             >         in place?

>>>>>          >             >          >         >>

>>>>>          >             >          >         >>

>>>>>          >             >          >         >>

>>>>>          >             >          >         >>

>>>>>          >             >

>>>>>         ------------------------------------------------------------------------

>>>>>          >             >          >         >> *From:* GRIDPP2:

>>>>>         Deployment and support of SRM and

>>>>>          >             >         local storage

>>>>>          >             >          >         >> management

>>>>>         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >

>>>>>           <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>> on behalf of John

>>>>>          >             Bland

>>>>>          >             >          >         >> <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>>

>>>>>          >             >          >         >> *Sent:* 02 May 2018 23:10

>>>>>          >             >          >         >> *To:*

>>>>>         [log in to unmask] <mailto:GRIDPP-

>>>>[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         >> *Subject:* Re: help

>>>>>         debugging transfer failures

>>>>>          >             >          >         >> Looking at some of the

>>>>>         failed transfers we see at

>>>>>          >             >         Liverpool the SRM logs

>>>>>          >             >          >         >> show a 5minute timeout of

>>>>>         some sort. SRM Put

>>>>>          >             >         starts, the gridftp server

>>>>>          >             >          >         >> transfers perfectly, but

>>>>>         if the transfer takes

>>>>>          >             >         more than 5minutes the

>>>>>          >             >          >         >> SRM control connection

>>>>>         gets terminated (but not

>>>>>          >             >         the GridFTP one that

>>>>>          >             >          >         >> I've seen). The client

>>>>>         then appears to just delete

>>>>>          >             >         the file in these

>>>>>          >             >          >         >> circumstances.

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> Although it's more than

>>>>>         possible our uni firewall

>>>>>          >             >         is doing this, given

>>>>>          >             >          >         >> that at least a handful

>>>>>         of sites are seeing

>>>>>          >             >         similar issues and that the

>>>>>          >             >          >         >> FTS logs themselves show

>>>>>         an INFO error of "Timeout

>>>>>          >             >         stopped" I'd also be

>>>>>          >             >          >         >> eyeing the FTS servers

>>>>>         suspiciously as well.

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> It probably only shows up

>>>>>         with big files (any I've

>>>>>          >             >         checked are >2GB at

>>>>>          >             >          >         >> least) or if the WAN is

>>>>>         being saturated enough to

>>>>>          >             >         take the transfer of

>>>>>          >             >          >         >> 5mins.

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> John

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> On 02/05/18 17:18, Govind

>>>>>         Songara wrote:

>>>>>          >             >          >         >>> Hi All,

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>> As mentioned in today

>>>>>         meeting, we still see this

>>>>>          >             >         error.

>>>>>          >             >          >         >>> It would be great if you

>>>>>         can help on this problem.

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>> Thanks

>>>>>          >             >          >         >>> Govind

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>> On Tue, Apr 10, 2018 at

>>>>>         11:47 AM, George, Simon

>>>>>          >             >         <[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >          >         >>>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>> wrote:

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>      I found examples

>>>>>         the same type of error at

>>>>>          >             >         Lancaster if you're

>>>>>          >             >          >         >>>      interested:

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >

>>>>>         http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default)&d.dst.cloud=%22UK%22&d.dst.site=%22UKI-NORTHGRID-

>>>>LANCS-

>>>>HEP%22&d.dst.token=%22DATADISK%22&d.error_code=229&d.src.cloud=

>>>>%22CA%22&d.state=(TRANSFER_FAILED)&date.from=201804050000&date.

>>>>interval=0&date.to=201804070000&dst.cloud=(%22UK%22)&dst.site=(%22

>>>>UKI-NORTHGRID-LANCS-HEP%22)&dst.tier=(0,1,2)&dst.token=(-TEST,-

>>>>CEPH,-PPS,-

>>>>GRIDFTP)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d_eff,d_fa

>>>>f,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&p.grouping=src&samples=true&src.

>>>>site=(-TEST,-RDF,-AWS,-CEPH)&src.tier=(0,1,2)&src.token=(-TEST,-CEPH,-

>>>>PPS,-GRIDFTP)&tab=details

>>>>>          >

>>>>>           <http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default)&d.dst.cloud=%22UK%22&d.dst.site=%22UKI-NORTHGRID-

>>>>LANCS-

>>>>HEP%22&d.dst.token=%22DATADISK%22&d.error_code=229&d.src.cloud=

>>>>%22CA%22&d.state=(TRANSFER_FAILED)&date.from=201804050000&date.

>>>>interval=0&date.to=201804070000&dst.cloud=(%22UK%22)&dst.site=(%22

>>>>UKI-NORTHGRID-LANCS-HEP%22)&dst.tier=(0,1,2)&dst.token=(-TEST,-

>>>>CEPH,-PPS,-

>>>>GRIDFTP)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d_eff,d_fa

>>>>f,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&p.grouping=src&samples=true&src.

>>>>site=(-TEST,-RDF,-AWS,-CEPH)&src.tier=(0,1,2)&src.token=(-TEST,-CEPH,-

>>>>PPS,-GRIDFTP)&tab=details>

>>>>>          >             >          >

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >

>>>>>         <http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default)&d.dst.cloud=%22UK%22&d.dst.site=%22UKI-NORTHGRID-

>>>>LANCS-

>>>>HEP%22&d.dst.token=%22DATADISK%22&d.error_code=229&d.src.cloud=

>>>>%22CA%22&d.state=(TRANSFER_FAILED)&date.from=201804050000&date.

>>>>interval=0&date.to=201804070000&dst.cloud=(%22UK%22)&dst.site=(%22

>>>>UKI-NORTHGRID-LANCS-HEP%22)&dst.tier=(0,1,2)&dst.token=(-TEST,-

>>>>CEPH,-PPS,-

>>>>GRIDFTP)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d_eff,d_fa

>>>>f,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&p.grouping=src&samples=true&src.

>>>>site=(-TEST,-RDF,-AWS,-CEPH)&src.tier=(0,1,2)&src.token=(-TEST,-CEPH,-

>>>>PPS,-GRIDFTP)&tab=details

>>>>>          >

>>>>>           <http://dashb-atlas-

>>>>ddm.cern.ch/ddm2/#activity=(Data+Brokering,Data+Consolidation,Deletio

>>>>n,Express,Functional+Test,Group+Subscriptions,Production,Production+In

>>>>put,Production+Output,Recovery,Staging,T0+Export,T0+Tape,User+Subscr

>>>>iptions,default)&d.dst.cloud=%22UK%22&d.dst.site=%22UKI-NORTHGRID-

>>>>LANCS-

>>>>HEP%22&d.dst.token=%22DATADISK%22&d.error_code=229&d.src.cloud=

>>>>%22CA%22&d.state=(TRANSFER_FAILED)&date.from=201804050000&date.

>>>>interval=0&date.to=201804070000&dst.cloud=(%22UK%22)&dst.site=(%22

>>>>UKI-NORTHGRID-LANCS-HEP%22)&dst.tier=(0,1,2)&dst.token=(-TEST,-

>>>>CEPH,-PPS,-

>>>>GRIDFTP)&grouping.dst=(cloud,site,token)&m.content=(d_dof,d_eff,d_fa

>>>>f,s_eff,s_err,s_suc,t_eff,t_err,t_suc)&p.grouping=src&samples=true&src.

>>>>site=(-TEST,-RDF,-AWS,-CEPH)&src.tier=(0,1,2)&src.token=(-TEST,-CEPH,-

>>>>PPS,-GRIDFTP)&tab=details>>

>>>>>          >             >          >

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >

>>>>>         ------------------------------------------------------------------------

>>>>>          >             >          >         >>>      *From:* George, Simon

>>>>>          >             >          >         >>>      *Sent:* 06 April

>>>>>         2018 13:17

>>>>>          >             >          >         >>>      *To:*

>>>>>         [log in to unmask] <mailto:GRIDPP-

>>>>[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         >>>

>>>>>         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         >>>      *Subject:* help

>>>>>         debugging transfer failures

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>      Dear storage

>>>>>         experts, especially DPM

>>>>>          >             >         flavoured ones,

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>      I'd be grateful if

>>>>>         you could take a look at

>>>>>          >             >         this ticket and give

>>>>>          >             >          >         >>>      help and/or

>>>>>         suggestions on how to get to the

>>>>>          >             >         bottom of it.

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >

>>>>>         https://ggus.eu/index.php?mode=ticket_info&ticket_id=134144

>>>>>          >

>>>>>           <https://ggus.eu/index.php?mode=ticket_info&ticket_id=134144>

>>>>>          >             >          >         >>>

>>>>>          >             >

>>>>>         <https://ggus.eu/index.php?mode=ticket_info&ticket_id=134144

>>>>>          >

>>>>>           <https://ggus.eu/index.php?mode=ticket_info&ticket_id=134144>

>>>>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>      Thanks,

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>      Simon

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>>

>>>>>          >             >          >         >>

>>>>>          >             >          >         >>

>>>>>          >             >          >         >> --

>>>>>          >             >          >         >> John Bland

>>>>>         [log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]> <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         >> System

>>>>>         Administrator             office: 220

>>>>>          >             >          >         >> High Energy Physics

>>>>>         Division     tel (int): 42911

>>>>>          >             >          >         >> Oliver Lodge

>>>>>         Laboratory          tel (ext): +44

>>>>>          >             > (0)151 794 2911 <tel:0151%20794%202911>

>>>>>          >             <tel:0151%20794%202911><tel:0151%20794%202911>

>>>>>          >             <tel:0151%20794%202911>

>>>>>          >             >          >         >> University of Liverpool

>>>>>          >             > http://www.liv.ac.uk/physics/hep/

>>>>>          >             <http://www.liv.ac.uk/physics/hep/>

>>>>>          >             >          >         >> "I canna change the laws

>>>>>         of physics, Captain!"

>>>>>          >             >          >

>>>>>          >             >          >

>>>>>          >             >          >         --

>>>>>          >             >          >         John Bland

>>>>>         [log in to unmask] <mailto:[log in to unmask]>

>>>>>         <mailto:[log in to unmask] <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]> <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>

>>>>>          >             >         <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>>

>>>>>          >             >          >         Research

>>>>>         Fellow                  office: 220

>>>>>          >             >          >         High Energy Physics

>>>>>         Division     tel (int): 42911

>>>>>          >             >          >         Oliver Lodge

>>>>>         Laboratory          tel (ext): +44

>>>>>          >             > (0)151 794 2911 <tel:0151%20794%202911>

>>>>>         <tel:0151%20794%202911><tel:0151%20794%202911>

>>>>>          >             >          >         <tel:0151%20794%202911>

>>>>>          >             >          >         University of Liverpool

>>>>>         http://www.liv.ac.uk/physics/hep/

>>>>>          >             <http://www.liv.ac.uk/physics/hep/>

>>>>>          >             >          >         "I canna change the laws of

>>>>>         physics, Captain!"

>>>>>          >             >          >

>>>>>          >             >

>>>>>          >             >

>>>>>          >             >         --

>>>>>          >             >         John Bland [log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>><mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>

>>>>>          >             <mailto:[log in to unmask]

>>>>>         <mailto:[log in to unmask]>>>

>>>>>          >             >         Research Fellow

>>>>>         office: 220

>>>>>          >             >         High Energy Physics Division     tel

>>>>>         (int): 42911

>>>>>          >             >         Oliver Lodge Laboratory          tel

>>>>>         (ext): +44 (0)151 794 2911 <tel:0151%20794%202911>

>>>>>         <tel:0151%20794%202911>

>>>>>          >             >         <tel:0151%20794%202911>

>>>>>          >             >         University of Liverpool

>>>>>         http://www.liv.ac.uk/physics/hep/

>>>>>          >             <http://www.liv.ac.uk/physics/hep/>

>>>>>          >             >         "I canna change the laws of physics,

>>>>>         Captain!"

>>>>>          >             > ____

>>>>>          >

>>>>>          >

>>>>>

>>>>>

>>>>>         --

>>>>>         John Bland [log in to unmask]

>>>><mailto:[log in to unmask]>

>>>>>         Research Fellow                  office: 220

>>>>>         High Energy Physics Division     tel (int): 42911

>>>>>         Oliver Lodge Laboratory          tel (ext): +44 (0)151 794 2911

>>>>>         <tel:0151%20794%202911>

>>>>>         University of Liverpool http://www.liv.ac.uk/physics/hep/

>>>>>         "I canna change the laws of physics, Captain!"

>>>>>

>>>>

>>>>

>>>>--

>>>>John Bland                       [log in to unmask]

>>>>Research Fellow                  office: 220

>>>>High Energy Physics Division     tel (int): 42911

>>>>Oliver Lodge Laboratory          tel (ext): +44 (0)151 794 2911

>>>>University of Liverpool          http://www.liv.ac.uk/physics/hep/

>>>>"I canna change the laws of physics, Captain!"

>>>>

>>>>To unsubscribe from the GRIDPP-STORAGE list, click the following link:

>>>>https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=GRIDPP-

>>>>STORAGE&A=1



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