We're also getting calls. It's really poor given that the same issue occurred yesterday (which suggests that the 'fix' they implemented yesterday wasn't particularly robust). Unfortunately this is all adding to a growing lack of confidence in Turnitin (and Feedback Studio in particular) in the eyes of our academics.
-----Original Message-----
From: Turnitin User Forum [mailto:[log in to unmask]] On Behalf Of Mark Lobjoit
Sent: 28 March 2018 14:48
To: [log in to unmask]
Subject: Re: Turnitin loading error
I am getting calls about this. The alert came out while I was on the phone with an affected user - it was not there at the start!
Symptoms include:
- loading error
- session expired
- 503 backend read error
-----Original Message-----
From: Turnitin User Forum [mailto:[log in to unmask]] On Behalf Of Kristen McCartney-Bulmer
Sent: 28 March 2018 14:39
To: [log in to unmask]
Subject: Turnitin loading error
Hi - Based on yesterday's status update the issue has been resolved: https://twitter.com/TurnitinStatus?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
However, we are still experiencing this issue. We're on Bb Basic - anyone else experiencing this?
Best wishes,
Kristen
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