Hi All,
We just received _another_ ticket from RoD pointing us to alarms raised via the RoD Dashboard in regards to Glasgow:
https://ggus.eu/?mode=ticket_info&ticket_id=133224
On checking the ticket and the associated argo-mon I can't see any problems and all the Nagios probes look green on argo-mon (with some stale tests on argo-mon2). I know RoD (Kashif in this case) _needs_ to raise tickets to silence the alarms and this is an ongoing problem (I don't blame them otherwise Gordon would hit me) but I looked back over the last year and of the 7 tickets we received from RoD, 5 where due to broken tests.
I know these are relatively easy to close, I know 5 tickets over a year isn't that onerous to deal with but it's frustrating that after all this time we're still getting false positives from the Argo monitoring and it makes up 70% of the tickets we are getting. Do we know if they plan on fixing these anytime soon?
Thanks,
Gareth
[University of Glasgow: The Times Scottish University of the Year 2018]
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