Hello all,
The time has come for the first look at all the tickets for 2018. I
haven't been biding my time until the ticket numbers came down, honest!
38 Open UK Tickets this month
SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7/16)
Atlas xroot/webdav ticket. At last word just before Christmas Leo was
waiting on some ports being opened up in the external firewall. Any joy?
In progress (19/12/17)
https://ggus.eu/?mode=ticket_info&ticket_id=131617 (3/11/17)
Ipv6 ticket. On hold (15/11/17)
RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=133250 (5/2/1042)
A ROD ticket - the date looks a bit suspect (I don't think GGUS has been
around for that long). The test (ch.cern.WebDAV) and the server failing
it (mover.pp.rl.ac.uk) all sound a bit weird too. Assigned (2/2/2018)
https://ggus.eu/?mode=ticket_info&ticket_id=131616 (3/11/17)
IPv6 ticket. Chris put in a nice update a fortnight ago, citing some
perfsonar problems. In progress (31/1)
https://ggus.eu/?mode=ticket_info&ticket_id=133274 (5/2)
CMS xroot failures. Things were fixed by a trusty restart script, but
Chris has asked about the state of the AAA network. Waiting for reply (5/2)
OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=133215 (31/1)
Atlas deletion errors on the newly reinstalled Oxford SE. After
consulting on the dpm list Kashif tweaked his mysql settings and is in
the "wait and see" phase. In progress (5/2)
https://ggus.eu/?mode=ticket_info&ticket_id=131615 (3/11/17)
IPv6 ticket. On hold (7/11/17)
CAMBRIDGE
https://ggus.eu/?mode=ticket_info&ticket_id=131614 (3/11/17)
IPv6 ticket. On hold (15/11/17)
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=133220 (1/2)
CMS hammercloud jobs hitting their wall clock limit - for reason for
which is proving a bit of a mystery. Luke has looked into this very
closely so far, but it might be some weird emergent property. In
progress (2/2)
https://ggus.eu/?mode=ticket_info&ticket_id=131613 (3/11/17)
Ipv6 ticket. Early February was the estimated time to get the perfsonar
boxes dual stacked, how's that looking? On hold (7/11)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=132569 (19/12/17)
Dirac pilots not being able to be submitted to Birmingham. I think the
problem is well understood, have the effected VOs been removed from the
bdii? Assigned (22/1)
https://ggus.eu/?mode=ticket_info&ticket_id=129930 (4/8/17)
Atlas http tests failing at Birmingham. Perhaps Kashif might have some
insight into this after his recent DPM adventure? Although maybe this
ticket will become moot. On hold (16/11/17)
https://ggus.eu/?mode=ticket_info&ticket_id=131612 (3/11/17)
Ipv6 ticket. Duncan poked the ticket last month. On hold (11/11/17)
GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=133115 (29/1)
Checking if the new lchb conddb cvmfs mount is moutned. For some odd
reason some of Glasgow CEs are failing/not running the tests. Despite
all the tests running across the same WNs. In progress (5/2)
https://ggus.eu/?mode=ticket_info&ticket_id=131611 (3/11/17)
Yet another IPv6 ticket. On hold (6/11)
ECDF
https://ggus.eu/?mode=ticket_info&ticket_id=133222 (5/2/3164)
A ROD ticket from the distant future! The tests look okay now, so I
suspect this ticket can be closed. Waiting for reply (5/2/2018)
https://ggus.eu/?mode=ticket_info&ticket_id=131610 (3/11/17)
Another IPv6 ticket. Raul has kindly offered to help. In progress (5/2)
DURHAM
https://ggus.eu/?mode=ticket_info&ticket_id=131609 (3/11/17)
Yet another IPv ticket. The v6 reverse DNS at Durham is still not
working, Adam has provided an update on this. In progress (31/1)
SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=133019 (24/1)
Low availability ticket, all good. On hold (30/1)
https://ggus.eu/?mode=ticket_info&ticket_id=133260 (3/2)
Atlas transfers failing. Any luck debugging this? In progress (3/2)
https://ggus.eu/?mode=ticket_info&ticket_id=131608 (3/11/17)
IPv6 ticket. Is there anyway we can help encourage the University to
enable v6 for you? On hold (6/11/17)
MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=131526 (1/11/17)
Storage accounting deployment. Were there some roadblocks for this? On
hold (12/1)
https://ggus.eu/?mode=ticket_info&ticket_id=131607 (3/11/17)
IPv6 ticket. Duncan reckons you now have v6 reverse DNS lookup, so
that's good news. On hold (1/2)
LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=133114 (29/1)
New LHCB mountpoint ticket. It looks like this ticket was missed.
Assigned (29/1)
https://ggus.eu/?mode=ticket_info&ticket_id=131606 (3/11/17)
Guess what - an IPv6 ticket. As further progress here is reliant on some
upstream routers getting upgraded maybe this ticket should be put on
hold? In progress (14/11/17)
LANCASTER
https://ggus.eu/?mode=ticket_info&ticket_id=131605 (3/11/17)
Why didn't I separate out the IPv6 tickets? Lancaster is just waiting on
some testing from a v6 only endpoint. I'm working on setting up a v6
only UI to see if that helps. In progress (5/2)
UCL
https://ggus.eu/?mode=ticket_info&ticket_id=131604 (3/11/17)
IPv6 ticket again, waiting on central IT to get back. On hold (15/1)
RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=132715 (4/1)
Supporting hyperk.org. Any word on this? In progress (22/1)
https://ggus.eu/?mode=ticket_info&ticket_id=131603 (3/11/17)
RHUL's IPv6 ticket. RHUL's perfsonar boxen are now dualstacked - nice.
On hold (31/1)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=132713 (4/1)
Support for hyperk.org. Sadly despite some fixing errors persist. In
progress (5/2)
https://ggus.eu/?mode=ticket_info&ticket_id=132929 (18/1)
CMS APEL problem for QM jobs. Due to a problem with SLURM, Dan originall
"unsolved" this ticket. Reopened with some useful tips, but the apel
team has been involved to check on this, which was the right call. In
progress (29/1)
BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=132876 (16/1)
CMS seeing reading issues at Brunel. After some expert debugging from
Raul I think we're waiting on the CERN ticket
https://ggus.eu/index.php?mode=ticket_info&ticket_id=133010. In progress
(5/2)
IMPERIAL (kinda)
https://ggus.eu/?mode=ticket_info&ticket_id=132688 (3/1)
A lost pheno files ticket that bounced back to IC. Just waiting for word
back from users (which may take a while). In progress (25/1)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=132589 (21/12/17)
Killed LHCB pilots at the Tier 1. There's a proposal to mark the ticket
"unsolved", but Vladimir seems reluctant to do this. In progress (31/1)
https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15)
The old Glue 2 publishing for Castor ticket. Last news is that a
prototype version is in testing. On hold (3/1)
https://ggus.eu/?mode=ticket_info&ticket_id=127597 (4/7/17)
CMS ticket checking xroot and network performance. Chris provided a good
news update - new firewall hardware is on its way. However this might
not fix things, Chris warns more work might be needed. On hold (29/1)
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
Echo failing gridftp nagios tests - due to the tests being broken.
Absolutely no movement on the linked ticket to fix the tests
(https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026). On
hold (13/11/17)
https://ggus.eu/?mode=ticket_info&ticket_id=132708 (4/1)
The ticket tracking the decommissioning for the RAL WMSseses. It's going
well. In progress (18/1)
And that's all folks. I might distill out the IPv6 tickets for
tomorrow's meeting to make things a bit clearer.
Catch people tomorrow!
Matt
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