Even though 2018 is a little worn out and fraying around the edges
already, Happy New Year Everyone!
I was going to kick off the first ticket update of the year with a full
ticket update, but for what I think is the first time in nearly 5 years
of these emails the UK tickets stretch onto a second page. With so many
tickets I thought anything important would just get lost in the noise if
we looked at them all.
54 Open UK Tickets this year.
Start with the good news - these tickets look like they can be closed:
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=132880 (16/1)
It looks like transfers are working after the firewall fix. In progress
(19/1)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=132615 (26/12/17)
After changing the working directory LHCB jobs don't seem to be running
out of space anymore, so the ticket can be closed. In progress (20/1)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=132712 (4/1)
There seems to be positive news getting hyperK jobs working at the Tier
1, so maybe this ticket is sorted? In progress (22/1)
RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=132830 (12/1)
This complex CMS xroot ticket looks likely to be solved (in fact Chris
might be closing the ticket as I type). In progress (19/1)
Now onto the bad:
RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=132715 (4/1)
This ticket from Daniela about supporting the hyperK VO seems to have
gone un-noticed. Can you please notice it? Assigned (4/1)
RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=132851 (15/1)
This CMS xroot ticket might be related to the one above, hence why it's
not been tended to (indeed it might be able to be closed too). There's a
request for some verbose output of an xrdcp from different CMS peeps, so
the conversation is out of the site's hands for now. In progress (17/1)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=132713 (4/1)
Fixing hyperk jobs at QM on a couple of CEs. Dan had a kick of things a
while back, how did that work out? In progress (4/1)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=132569 (19/12)
Daniela spotted Dirac problems at Birmingham. Ultimately this is fallout
from the Birmingham move to VAC, Daniela has suggested that Mark remove
the VOs from the BDII to stop dirac sending jobs to an almost dead CE.
Assigned (should be something else) (22/1)
MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=132121 (28/11/17)
Any news or progress with this ticket to the VOMS service? There's been
no updates with words in them from any site admins. In progress (1/12/17)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=132589 (21/12/17)
LHCB pilots are still failing at the Tier 1 at Raja's last post, this
ticket could do with an update from the Tier 1's side. In progress (10/1)
And the Ugly are a few tickets that need updates from the VOs:
MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=132468 (14/12/17)
Alessandra updated this atlas transfer ticket with news that she has
informed atlas of many lost files that were causing the errors. No news
from anyone since. Perhaps someone from cloud support could update
things? In progress (4/1)
IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=132688 (3/1)
Daniela tried to poke Pheno over some lost files, but has had nothing
but silence from them. Must have not been important files. Assigned (19/1)
https://ggus.eu/?mode=ticket_info&ticket_id=132692 (3/1)
This LHCB ticket is in the same state as the Pheno one- waiting for
someone from the VO to acknowledge the lost files. Assigned (3/1)
https://ggus.eu/?mode=ticket_info&ticket_id=132683 (3/1)
The atlas equivalent of the previous two, Brian jumped on it when poked
through another channel - so maybe these lines of communication aren't
getting to where they should? In progress (22/1)
And I think that's enough tickets for the first ticket review of 2018.
Catch y'all tomorrow!
Cheers,
Matt
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