It is true we aren't open 24/7, however when we get asked for 10 articles in one go, are people honestly going to read them all at once? A lot of the time people are emailing us links anyway and we provide and also don't charge currently in our library which might not be the case in others (even for BL).

I think the problem of using just DOI is that not all articles have one (I don't know why, it's just they don't).

Best,

Genny

Genny Franklin
Clinical Librarian
Barts Health NHS Trust

Email: [log in to unmask]
Mob:  07963 010477

Library website: http://www.bartshealth.nhs.uk/library/
Library catalogue: http://bartshealth.nhslibraries.com/

Obs & Gynae website: https://sites.google.com/site/bartshealthobsandgynae/resources
Cardiovascular website: https://sites.google.com/site/bartshealthcardiovascular/resources/
Children's website: https://sites.google.com/site/bartshealthchildren/resources
HEMS website: https://sites.google.com/site/bartshealthhems/home

Days:
Cardiovascular: Mon/Fri and Wednesday
Obs & Gynae/Childrens: Tuesday and Thursday, some Fridays
HEMS: anytime by appt!


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________________________________
From: UK medical / health care library community / information workers [[log in to unmask]] on behalf of Astill, Stacey (OHR) [[log in to unmask]]
Sent: 22 August 2017 16:22
To: [log in to unmask]
Subject: Re: Twitter hashtag

Hi Mike,

I think it’s a massive oversimplification of what I’m saying, I’m certainly not arguing that it developed and exists entirely because of this, but reading the comments on some of the articles which have been sent through today it’s definitely a factor. Just in time services are on the rise for us, and I think that it’s definitely far easier to quickly pop a message on Twitter than to wait on a staff member. We don’t have an abundance of staff, and close over the weekend (I’m sure we’re not alone in this), so any request needed on a Friday night won’t get filled until Monday morning at best, and this is dependent on other library services and their speed of provision. This can range from minutes to weeks for those supplying us.

Online there is three page - Page 1: Article/Book, Page 2: applicant details and journal details, Page 3: copyright agreement. The physical form is one. We need to retain some kind of official form in case of audit (although I assume you have to do this too? How do you go about it?). We ensure there is a tick box on the web form which covers the wording, or a signature is provided on the physical form.

Thanks,

Stacey

From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Roddham Mike (Western Sussex Hospitals)
Sent: 22 August 2017 15:58
To: [log in to unmask]
Subject: Re: Twitter hashtag

Hi,
It’s an interesting point-of-view that #icanhzpdf has developed as a result of library bureaucracy.  I’d be interested to see your ILL form that has multiple pages as I don’t understand how you can make an article request that long or onerous!    Thanks to CLA and other arrangements, we often don’t need a form at all and can reply to an emailed request within the hour.   I’m sure we’re not alone in this.
Regards

Mike

Mike Roddham
Head of Service
West Sussex Knowledge & Libraries
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From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Carl Cross
Sent: 22 August 2017 15:54
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Twitter hashtag

I think this is an excellent idea, perhaps we could start the process by tweet or whatever and only unlock the information once the copyright declaration has been completed.

I notice that some #icanhazpdf requests only include a DOI, do we really need anything more? I suppose as a double check.

Carl.


>>I wonder if this is a good time to reconsider how we ask for information on ILL forms – can we push the onus back onto ourselves to find the information and ask only for a link to the article or >>citation? It’s far quicker to pop a link on Twitter than it is to fill in a form with all of the information required (our form isn’t that long, but it’s still multiple pages and multiple boxes), and I fully >>understand why people are doing this. It’s immediate, saves jumping through the many hoops of access, and that is why the hashtag has endured so long. It’s not something I would ever promote to >>any of my students or library users due to legality, but it is (we must admit) a way to share research efficiently and effectively. What can we do to streamline our own processes, or advertise the >>service more?



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