Hi,
Yes, we're having problems as well. I've reported it to the Elsevier help desk.
Helen
Helen Beton
Resources Information Specialist
Information Services
Building 55, Cranfield University, Cranfield, Bedfordshire MK43 0AL
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T: +44 (0)1234 750111 x3714
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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 03 August 2017 16:44
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect issues
I got an error message of the sd 008 variety just trying to access their contact page to report the problem so I've tweeted them...
Sarah
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Abdullahi Abdirahman
Sent: 03 August 2017 16:42
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect issues
It looks the issue is accessing via PDF, but clicking on the title links the full text is accessible.
Abdul
University of West London
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah
Sent: 03 August 2017 16:35
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect issues
Oh dear, I just tried to download a PDF and got something not right too...
Sarah
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Allison Carroll (LIB)
Sent: 03 August 2017 16:34
To: [log in to unmask]
Subject: Re: [lis-e-resources] ScienceDirect issues
Yes, we are experiencing the same problem here at UEA
Alli
Allison Carroll
Electronic Services Manager
Main Library
[log in to unmask]
University of East Anglia
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Matthew
>Barnes
>Sent: Thursday, August 03, 2017 4:17 PM
>To: [log in to unmask]
>Subject: [lis-e-resources] ScienceDirect issues
>
>Hello
>
>Anyone out there having problems accessing Science Direct? Access
>seems hit and miss today depending on browser and now getting error
>'Sorry, your request can't be processed due to a system problem.
>Contact the Help Desk if the problem persists. [SD-008]'
>
>
>Thanks
>
>Matthew Barnes
>Senior Library Assistant (Acquisitions & E-resources) Lancaster
>University Library Lancashire
>LA1 4YH
>Tel: 01524-593801
>e-mail: [log in to unmask]
>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
>https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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