Hello,



We had our upgrade scheduled for this weekend, needless to say we are postponing for 2 weeks at this stage, no word of fix yet.



Yanna

_______________

Yanna Nedelcheva, MPhil

Senior Education Technology Specialist

University of Westminster

Email: [log in to unmask]



On 30/06/2017, 13:00, "Blackboard/Courseinfo userslist on behalf of Andy Turner" <[log in to unmask] on behalf of [log in to unmask]> wrote:



    We've just had this response so far - but no indication of timescale for a fix.



    Andy





    The status of the Known Issue associated with your case 02779631 has been updated to Pending Target, to show that we have confirmed this is a software defect, but still need to provide you an update on how and when we plan to deliver a fix. The Case Number may show on Behind the Blackboard as “Closed”, but any related Knowledge Base article will be updated with new findings, and you will be updated by email and through the case when we have more information. See details below.



    Our Product Development organization has verified your issue as a software defect. The next step in our process is to determine the root cause, required fix and target release for this bug. Depending on the complexity of this issue, it could take up to 30 days for us to make a determination. We will follow up with another email to let you know our plans for including the fix in an upcoming Building Block release or Learn Service Pack. If this issue will be fixed in a Cumulative Patch, the information will be included in the Support Bulletin for the Cumulative Patch release and your case will contain information regarding this issue's inclusion in the Cumulative Patch.



    If the impact of this issue is severe enough that you feel you cannot wait for this determination because of a direct, critical impact to your production environment or if it impedes your ability to upgrade to a newer release of Learn, please call us or go to Behind the Blackboard and re-open this ticket.



    Please see the Known Issue Article number below. You may search for this number on Behind the Blackboard in the Knowledge Base Search area.



    Knowledge Base Article Number: 000047072

    Case Number: 02779631

    Case Subject: Tracking: Editing/Creating VTBE content with a weburl to a file moves file to the course content created in.





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