Hi Jonathan

I think it might have been me that raised that question before! ;-)

However, on the subject of Bloomberg usage stats, given that they refuse to supply them has anyone tried gathering usage stats through a mandatory system where users apply to use the resource e.g. complete a request form to use Bloomberg.

Maybe this could be a way to generate usage stats moving forward.

Just a thought!

Cheers
Andy

Andy Prue | Liaison Librarian
Academic Liaison Team, Information Services, University of Kent
ALS Office, Templeman Library
Canterbury, Kent, CT2 7NU, UK
Tel: +44 (0)1227 827697 
http://www.kent.ac.uk/library  

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-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Jonathan Eaton
Sent: 24 May 2017 13:27
To: [log in to unmask]
Subject: Re: [lis-e-resources] Bloomberg usage stats

Hi Phil,

(This question came up recently on another list, so I'll share the reply I posted there.)

Our London Business School Library experience with Bloomberg (20-plus years now) has always been that all requests for usage statistics are consistently refused by the company, on the grounds of the international financial markets environments and the associated regulatory restrictions ("Chinese Walls"; insider trading, etc) under which it must operate.  So we have to fall back on other in-house usage recording techniques, whilst maintaining user data privacy.

This restriction (as you may have found) also extends to Bloomberg's online self-certification offering - we can't get any company figures on take-up or completion rates to assess our promotion of that career development benefit to students.

Kind regards

Jonathan

Jonathan Eaton | Senior Content & Systems Manager | Library London Business School | Regent's Park | London NW1 4SA | United Kingdom Direct line +44 (0)20 7000 7636 | Email [log in to unmask] | Twitter @LBS_LibraryTeam

-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Bower, Philip
Sent: 24 May 2017 12:49
To: [log in to unmask]
Subject: [lis-e-resources] Bloomberg usage stats

Dear all,

I have been attempting to obtain some usage stats from Bloomberg as we have a number of terminals here at Royal Holloway. I have been told by our account rep that usage statistics are not supplied as a matter of company policy, neither is there the functionality for it. Just wondering if anyone out there has met with any different response from them on this issue? Obviously it is very hard for us to evaluate value for money without any stats.

Kinds regards

Phil

Phil Bower
Journals and Subscriptions Co-ordinator
Library Services
Royal Holloway, University of London
Egham
Surrey
TW20 OEX
Email: [log in to unmask]<mailto:[log in to unmask]>
Tel.: +44(0)1784 443328


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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter:  https://twitter.com/UKSG

lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
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