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TB-SUPPORT  January 2017

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Subject:

Tickets for the 10th of January 2017

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 9 Jan 2017 16:15:29 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (127 lines)

Happy New Year all! I hope everyone had grand festive breaks.

I'll kick off the year with a look at all the tickets, site-by-site, as 
is the ancient tradition.

22 Open UK Tickets this year.

SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=124614 (24/10/16)
A availability/reliability ticket. The New Year is looking greener on 
the argo pages for Sussex, so hopefully there will be plain sailing 
until the alarm clears. On Hold (6/1)

https://ggus.eu/?mode=ticket_info&ticket_id=125503 (9/12/16)
Snoplus file download failures. Doing a spot of investigation myself it 
looks like the Sno+ guys didn't convert their lfns when Sussex did an SE 
migration last year, I've informed them thusly. Waiting for reply (9/1)

https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7/16)
Webdav and xroot frontend ticket. Hopefully the new admin at Sussex will 
start wrangling this soon. On Hold (21/11/16)

RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=125815 (5/1)
A CMS ticket regarding space not being released after deletion. It is 
likely a dcache problem, but a similar issue was seen at Oxford for 
atlas (125822). Chris has asked for some problem surls. In progress (5/1)

https://ggus.eu/?mode=ticket_info&ticket_id=125743 (27/12/16)
Another availability ticket - I had to dig deep into argo to convince 
myself tests were running but things are looking okay. On hold (6/1)

OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=125822 (5/1)
Atlas deletion problems at Oxford - probably unrelated to the RALPP 
issue. There's mention of a similar issue seen at Liverpool, but no 
specifics- Kashif has asked for more information and supplied a dark 
data dump. In progress (9/1)

https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6/16)
Perfsonar throughput drop ticket. Suspected to be a problem with just 
the perfsonar tests, it likely warrants a spot of further investigation 
- perhaps someone with a "regular" iperf endpoint could help? On hold 
(5/12/16)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=122771 (11/7/16)
xroot/webdav ticket from atlas. Mark finished off 2016 with some good 
progress - looks like permission issues to my eyes. On Hold (22/12/16)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=125867 (9/1)
lhcb seeing cvmfs problems on some Glasgow nodes. Gareth has his 
prodding stick out and removed the nodes from production just to be 
safe. In progress (9/1)

https://ggus.eu/?mode=ticket_info&ticket_id=124821 (3/11)
AFS ticket. Not very exciting. On hold (16/11/16)

https://ggus.eu/?mode=ticket_info&ticket_id=124052 (25/9)
LHCB arc job number publishing ticket. I believe tackling this is on the 
to-do list. On hold (26/9/16)

DURHAM
https://ggus.eu/?mode=ticket_info&ticket_id=125845 (6/1)
ROD arc ce test ticket - I think this snuck by the Durham admins, 
understandable on the first Friday of the year. Assigned (6/1)

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=125853 (6/1)
Apel publishing ROD ticket. Elena has fixed things, but it will take 
some time to trickle through. This ticket will want on holding until 
then I reckon. Waiting for reply (9/1)

MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=125664 (20/12)
This is a ticket to Andrew with his VAC dev hat on, asking for a way to 
keep VAC and dirac versions in sync. Some good discussion going on. In 
progress (6/1)

LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=124819 (3/11/16)
Another AFS ticket - John provided an update before on holding it. On 
hold (16/12/16)

RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=125855 (6/1)
Biomed have asked if they're being purposely excluded from accessing 
ce3. I'm not sure if Raul is back yet, the ticket could do with some 
fielding. Assigned (6/1/17)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=125627 (19/12/16)
Atlas noticing problems on a test SE at QM, which Dan was trying out a 
UMD4 install on. On hold (19/12)

TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=125856 (6/1)
LHCB file access ticket, this has been investigated and the Tier 1 team 
have come back with a few questions. Waiting for reply (9/1)

https://ggus.eu/?mode=ticket_info&ticket_id=125157 (24/11/16)
Creation of extras-fp7.eu cvmfs repo - chugging along nicely in spite of 
the holidays, with most stratum-1 replications in place. In progress (3/1)

https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11/16)
Ticket following getting nagios tests working for the RAL echo instance. 
Alastair provided a summary to the issue to start the new year off with 
with a reference to 
https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026. On 
Hold (1/1)

https://ggus.eu/?mode=ticket_info&ticket_id=125480 (9/12/16)
Physical/logical core publishing mismatch. After some discussion the 
ticket was held for the holidays. On Hold (21/12/16)

https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15)
Glue 2 publishing for Castor - Jens and Rob hopefully had a chance to 
have a bit of a bash at this before Christmas. Hope that went well! On 
hold (7/12/16)

And that's all the tickets! Hopefully 22 tickets will be as many as we 
get all year. I doubt we're that lucky though!

Cheers all,
Matt

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