Hello everbody!
So its come to the last monthly look at all the UK tickets for 2016. But
I'm already looking forward to the next review in January, when I can
make a bad pun about not having done a ticket review since last year...
...perhaps I need to get out more.
22 Open UK Tickets this month.
SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7)
atlas xroot/http ticket. No progress expected till January, but Jeremy M
has noted this in the ticket. On hold (21/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124614 (24/10)
Availability ticket, on hold as is S.O.P., but this one is hanging
around longer then usual. Perhaps it has something to do with the blips
of "Unknown" status? On hold (14/11)
RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=125320 (2/12)
Intermittant nagios test failures for the RALPP dcache - Chris is
fighting load issues but sadly doesn't seem to be reporting much luck.
In progress (2/12)
OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6)
Perfsonar performance drop at Oxford. Pete G updated the ticket
reporting a similar issue to that seen elsewhere - the perfsonar isn't
filling up the available bandwidth. On hold (5/12)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=122771 (11/7)
Atlas xrootd and http ticket - any luck (or lack thereof) with it Mark
now that you're not dealing with ungrateful undergrads? In progress (29/11)
https://ggus.eu/?mode=ticket_info&ticket_id=125169 (24/11)
Small VO acls on the Birmingham batch system, Mark is just getting round
to look at this too. In progress (29/11)
GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=124821 (3/11)
One of the AFS tickets - on hold whilst Gordon asks around to see who's
using afs. On hold (16/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124052 (25/9)
LHCB ticket about the incorrect job numbers reported by the Glasgow
ARCs. IIRC the Glasgow position is to wait on an official release with
the fix? No movement on the linked bugzilla or ticket. Booo. On hold (26/9)
EDINBURGH
https://ggus.eu/?mode=ticket_info&ticket_id=124758 (1/11)
Another Availability ticket (which I'm thinking of renaming
"Bauer-Banes" for how much they righteously annoy Daniela). Just waiting
for it to clear. On hold (14/11)
https://ggus.eu/?mode=ticket_info&ticket_id=125209 (27/11)
ECDF failing apel sync tests. Andy added their apel node (back?) into
the gocdb, and things are looking better, although there is a gap in
October. If this hole can be plugged then the ticket can be closed I
think (if it can't then the ticket can also be closed, but it would be a
less happy ending). In progress (1/12)
MANCHESTER, LIVERPOOL and RHUL AFS TICKETS
https://ggus.eu/?mode=ticket_info&ticket_id=124822 (3/11)
The Manchester ticket was referred to Sabah (who in turn referred it to
the Uni firewall admins)- Andrew M noted his righteous displeasure at
the Tier 2s being ticketed about this. I would advise self closing the
ticket (or at least on holding it). In progress (8/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124819 (3/11)
John B fielded this for Liverpool, again it's a ticket that could do
with being On Holded if you don't want to just close it. In progress (3/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124816 (3/11)
Simon fielded the RHUL ticket, forwarding the information on. Same deal
as the previous two tickets with this chap. In progress (7/11)
THE TIER ONE
https://ggus.eu/?mode=ticket_info&ticket_id=124606 (24/10)
CMS consistency checking ticket - Andrew L is deletions in progress so
this is chugging along nicely now. In progress (2/12)
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11)
Nagios test failures to the echo instance - Alastair has been working on
getting the probe fixed so it's relevant to this object store (see
https://www.ggus.org/index.php?mode=ticket_info&ticket_id=125026). On
hold (21/11)
https://ggus.eu/?mode=ticket_info&ticket_id=125348 (5/12)
Request from CMS to update phedex- Andrew L has added it to this week's
to do list. In progress (5/12)
https://ggus.eu/?mode=ticket_info&ticket_id=125325 (3/12)
Atlas MCORE job stagein failing - possibly due to problems with some
disk servers/switches that occured overnight, although Brian points out
that FTS transfers are okay. Looking on panda though I don't think the
picture has improved greatly. In progress (5/12)
https://ggus.eu/?mode=ticket_info&ticket_id=125157 (24/11)
Creation of a cvmfs repo for extras-fp7.eu. Catalin has worked hard
debugging some user problems, just skimming the ticket but things are
looking better for the user now (after switching UIs!), they should be
uploading stuff soon. In progress (2/12)
https://ggus.eu/?mode=ticket_info&ticket_id=124478 (17/10)
na62 WMS jobs getting stuck forever at RAL. Dan from na62 has asked for
an update. In progress (29/11)
https://ggus.eu/?mode=ticket_info&ticket_id=122827 (12/7)
Sno+ ticket asking for more disk space. Gareth asked for an update, and
David reports that there hasn't been any recent complaints about MC
access times. Perhaps the ticket can be closed? In progress (1/12)
https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/2015)
Castor not publishing glue2 - Jens updated in October with word that
available effort for developing this is minimal, this should tide the
ticket over till next year. On hold (5/10)
JET-TING OFF
https://ggus.eu/?mode=ticket_info&ticket_id=122198 (17/6)
I forgot to talk to Jeremy about closing Jet in the GOCDB last week,
I'll do it this week. In progress (5/12)
Cheers all!
Matt
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