Hello all,
This week's look at the tickets comes a little late due today's HEPSYSMAN . Luckily I guzzled too much coffee on the journey back North, so I have plenty of energy to look over all the tickets. So site by site...

34 Open UK Tickets this month.

AFS TICKETS (?!)
A bunch of tickets landed on our doorsteps concerning AFS - which is odd, as they were all meant for the respective Tier 3s.
https://ggus.eu/?mode=ticket_info&ticket_id=124805 (3/11)
AFS being blocked at RALPP, Chris has requested some changes to the RAL firewall but there's no hurry. In progress (3/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124823 (3/11)
Birmingham's AFS ticket,. Mark is unblocking udp port 7001 in the Birmingham firewalls. In progress (4/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124821 (3/11)
Glasgow's copy of the AFS ticket - Gareth points out that it isn't really a site problem, but has kindly passed the information on. On Hold (3/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124822 (3/11)
Manchester's AFS ticket, again the University firewall is the likely culprit. In progress (4/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124819 (3/11)
And Liverpool's AFS ticket... John also thinks it's the University blocking UDP. In progress (3/11)
https://ggus.eu/?mode=ticket_info&ticket_id=124816 (3/11)
Finally RHUL's AFS ticket. Simon forwarded it to the Tier 3. In progress (7/11)

SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=124614 (24/10)
Low availability ticket, nothing exciting here. On Hold (26/10)

https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7)
xrootd/webdav ticket from atlas. Although no progress is expected the ticket could do with an update (even a null one). On Hold (26/7)

RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=124684 (27/10)
Another availability ticket. On Hold (3/11)

OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=124487 (17/10)
IPv6 had fallen over on the Oxford perfsonar - Kashif has fixed thigs and Duncan has put Oxford back into the mesh, so with any luck this ticket can be closed soon. In progress (3/11)

https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6)
Another perfsonar ticket for Oxford, this one regarding a drop in throughput. How are things looking? On Hold (10/8)

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=124796 (3/11)
CMS ticket about Bristol being moved to the waiting room. Has it snuck under the Monday radar? Assigned (3/11)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=122771 (11/7)
atlas xrootd/webdav ticket. Mark has tried to get xroot to work but things don't seem to be playing ball. Mark will try again when he has time - let the rest of us know if you need help Mark! In progress (25/10)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=120351 (22/3)
Enabling LSST at Glasgow. The VO was enabled but things weren't working - any news? AlthoughI'm not sure any of us have had much spare time over the last month! On hold (5/10)

https://ggus.eu/?mode=ticket_info&ticket_id=124862 (6/11)
atlas deletions having problems at Glasgow where the DPM is playing up, but the good fight is being fought and it looks like things are nearly sorted.  In progress (7/11)

https://ggus.eu/?mode=ticket_info&ticket_id=122378 (28/6)
perfsonar at Glasgow - David has reinstalled the nodes and Duncan has meshed Glasgow up, things are looking good. In progress (7/11)

https://ggus.eu/?mode=ticket_info&ticket_id=124052 (25/9)
LHCB ticket about incorrect running/waiting jobs being published on the Glasgow ARCs. Is the plan to wait for an official release with the fix in? On hold (26/9)

EDINBURGH
https://ggus.eu/?mode=ticket_info&ticket_id=124758 (1/11)
A low availability ticket for ECDF. Looks like it was caused by Ops jobs getting caught in the queues. This might have been enough to clear the alarm, if not it's likely you'll need to on hold the ticket till it clears itself. In progress (4/11)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=124556 (20/10)
Biomed ticketed QM over a pair of CEs not working for them - which is expected as they're in the middle of being de/re-commissioned. On Hold (20/10)

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=124241 (5/10)
The IC WMS not working for a na62 user. NA62 is in the process of moving to Dirac, so the ticket is being kept on hold for reference; Daniela has however found a possibly related bug that could be the root cause of this issue. On hold (7/11)

BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=124428 (13/10)
CMS transfers failing after someone cut the Brunel network link. Hopefully IPv4 traffic will be restored fully later this week. This is completely out of the site's hand, but an interesting study of how Tier 2s need their phat network pipes these days. In progress (5/11)

100IT - have an availability ticket https://ggus.eu/?mode=ticket_info&ticket_id=124511

TIER ONE
https://ggus.eu/?mode=ticket_info&ticket_id=124876 (7/11)
Nagios gridftp failures for the nwe echo interface - which shouldn't really be tested, but needs to be set to production for atlas tests. Sound familiar to the CDF/Archer problem? Maybe PRODUCTION=Y, MONITORING=N needs to be a reinstated option? In progress (7/11)

https://ggus.eu/?mode=ticket_info&ticket_id=124606 (24/10)
CMS consistency check, delayed by the usual consistency checker being on leave - hopefully another team member knows the invocations. In progress (1/11)

https://ggus.eu/?mode=ticket_info&ticket_id=124785 (2/11)
CMS have noted that the two xroot servers at RAL need an extra config added (or something - CMS ways appear eldritch and arcane to my atlas-tempered worldview). The ticket has been acknowledged but no news. In progress (2/11)

https://ggus.eu/?mode=ticket_info&ticket_id=120350 (22/3)
Enabling LSST at RAL. Test jobs failed here too. Maybe the 3 sites that had LSST payloads fail (the TIER 1, Glasgow and Lancaster) could put their heads together with a site where the jobs work and take some of the pressure off of Alessandra? On Hold (12/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122827 (12/7)
SNO+ disk space query, upended by the departure of Matt M. David his replacement has provide his details, and is waiting to see what the next batch of MC looks like - so this ticket should probably go On Hold. Waiting for reply (21/10)

https://ggus.eu/?mode=ticket_info&ticket_id=121687 (20/5)
Packet loss for the Tier 1 Perfsonar. Brian notes the replacement of the UK Light router seems to have improved the picture somewhat, as hopefully will moving the perfsonar host within the network infrastructure. Waiting to see how that pans out. In progress (26/10)

https://ggus.eu/?mode=ticket_info&ticket_id=124877 (7/11)
Nagios tests failing for one of the Tier 1 ARCs - being looked at, and it's a very fresh ticket. In Progress (7/11)

https://ggus.eu/?mode=ticket_info&ticket_id=124478 (17/10)
Another WMS ticket from na62. This one got confused as ideally it needed help from WMS devs. Hopefully the na62 move to Dirac will render this ticket moot as well. On hold (1/11)

https://ggus.eu/?mode=ticket_info&ticket_id=123504 (19/8)
T2K proxy expiration problem ticket. This ticket really should just be closed with the departure of Jon Perkin and the rumoured likelihood that t2k will be quiet on the grid for a while.  Waiting for reply (28/10)

https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/2015)
Glue 2 publishing for Castor. Jens provided an update last month (thanks Jens!), citing the lack of resources to commit to this - but there is a promising prototype (still far from production ready but better then naught). On hold (5/10)

FINALLY, IN MEMORY OF EFDA-JET
Despite being decommissioned it still has two tickets:
https://ggus.eu/?mode=ticket_info&ticket_id=122198 - Decommissioning ticket, waiting for 90 days to pass before the site and ticket can be closed (end of this month).
https://ggus.eu/?mode=ticket_info&ticket_id=124237 - poor Gordon found himself in the ridiculous situation of having to ticket a decommissioned site for low availability in order to stop the ROD dashboard alarming. There's a life lesson in there somewhere, but I don't want to dwell on it too much.

And that's all the tickets. Please let me know if I missed anything or if there's any tickets outside of the NGI GGUS that you want to bring up.

Cheers all,
Matt