Heya all,
The first Monday of the month has rolled around already, so its a review 
of all the UK tickets again! As usual it'll be site by site, in the 
order GGUS gives them to me (which is kinda alphabetical).

31 Open UK tickets this month.
SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=122614 (6/7)
An NGI ticket concerning the availability problems at Sussex, afaics 
this is just waiting on a month or so smooth running so we can sign off 
on the time of troubles. On Hold (19/9)

https://ggus.eu/?mode=ticket_info&ticket_id=123740 (6/9)
A common or garden ROD availability ticket, on hold as is the SOP. Looks 
like things are quite green down Brighton way, so hopefully this can be 
closed soon. On Hold (20/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122772 (11/7)
Atlas ticket asking about webdav and xroot endpoints. On Hold until 
Sussex get an admin to do this - if it becomes a problem before then we 
will need to offer assistance. (By we I mean someone with a STORM who 
has a clue about what's going on...). On hold (26/7)

OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6)
Duncan spotted a drop in perfsonar rates at Oxford. Put on hold due to 
staff shortages, this ticket could do with an update (even a null one). 
On Hold (10/8)

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=124051 (25/9)
An lhcb job submission problem at Bristol. Some cunning investigation 
traced the problem to a change of default client in the v5.1 arc tools 
(gridftp to a-rex), so Winnie and Lukasz are asking for the new ports to 
be open. They are however worried that they will need to upgrade their 
CE to match the major version of the arc tools for things to work 
smoothly. In progress (27/9)

BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=122771 (11/7)
Another atlas xrootd/webdav deployment ticket. At last update Matt was 
in position to start rolling out these changes - any news? In progress 
(20/9)

GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=124052 (25/9)
A ticket from lhcb about the much reported on ARC CE job publishing 
problems. Discussed last week, but I'm always up for more discussion! On 
hold (26/9)

https://ggus.eu/?mode=ticket_info&ticket_id=120351 (22/3)
Enabling LSST. Gareth has rolled out support to one of the Glasgow ARC 
CEs and is ready for testing (the CE for LSST, not Gareth himself). 
Proper job. Waiting for reply (28/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122378 (28/6)
Glasgow's perfsonars being out of commission. Rebuild ETA was in the 
next week or so, still on course for that? On Hold (19/9)

EDINBURGH
https://ggus.eu/?mode=ticket_info&ticket_id=123996 (20/9)
LHCB jobs being murdered by the ECDF batch system, found due to them 
being submitted without a default wall time. Marcus made the batch 
system less murdery and pilots have stopped being killed, so it looks 
like this ticket can be closed. In progress (23/9)

https://ggus.eu/?mode=ticket_info&ticket_id=123732 (5/9)
ce5 and ce7 (both creams) throwing up ROD alarms, it looks like their 
state needs to be reviewed. Here's a friendly nudge to review it. Hint 
hint. On hold (20/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122653 (7/7)
The other ROD ticket, regarding the archer facing CE. I don't think this 
has had any progress on it. Is it causing (more of) a problem for the 
ROD yet? Waiting for reply (probably should be On Hold instead) (26/7)

SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=124003 (20/9)
Atlas transfer problems to Sheffield - Elena is ongoing a server 
rebalancing exercise to smooth this out but this will take time. On Hold 
(28/9)

https://ggus.eu/?mode=ticket_info&ticket_id=124036 (23/9)
An expired argus certificate caused Sheffield to get a ROD availability 
ticket, but it's being handled and on-holded so all's well. On hold (29/9)

MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=123870 (13/9)
Duncan ticketed over poor perfsonar throughput results to Manchester. 
Marked in progress, but any news in the investigation? In progress (14/9)

LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=123962 (19/9)
As discussed over the last few weeks, Biomed had trouble using the 
Liverpool SE as the shared area had filled up. John helpfully gave a 
quick introduction to space tokens to help them out, but no news from 
biomed since. A re-poke is likely in order. In progress (20/9)

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=123959 (18/9)
Sno+ DIRAC jobs failing without logs, likely due to being killed when 
exceeding memory limits. No update on this for a while - but then it 
will probably need to be looked at in a different light if we no longer 
have a Matt M. In progress (19/9)

BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=123947 (16/9)
CMS asking Brunel to do some investigation into some issues they see at 
other sites. I think some conclusions have been made but I'm not sure 
what they are! The ticket is very long - a testament to the effort put 
in. In progress (30/9)

https://ggus.eu/?mode=ticket_info&ticket_id=124153 (29/9)
A very fresh ROD SRM-Put ticket. Assigned (29/9)

100IT
https://ggus.eu/?mode=ticket_info&ticket_id=123753 (6/9)
I think this ticket should be closed, I'll prod it to make sure, don't 
want them cluttering up our GGUS! In progress (19/9)

THE TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=124183 (2/10)
An "ALARM" ticket from lhcb, with problems seen copying from the RAL WNs 
to the RAL BUFFER. Looks like the problem was solved before Sunday 
teatime, so I think this ticket can be closed. In progress (2/10)

https://ggus.eu/?mode=ticket_info&ticket_id=124188 (3/10)
atlas reckoned a frontier squid at RAL is down. The picture looks 
confusing, and perhaps the ticket should be waiting for reply so atlas 
double check their results. In progress (3/10)

https://ggus.eu/?mode=ticket_info&ticket_id=120350 (22/3)
Enabling LSST at RAL. Test jobs failed, but in-depth debugging has yet 
to occur - on hold till then (probably until after San Franscisco). On 
hold (12/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122827 (12/7)
Sno+ requesting more disk space. There has been some discussion, but as 
with the Imperial ticket this will need to be reviewed. Waiting for 
reply (probably should be On Hold instead really) (19/9)

https://ggus.eu/?mode=ticket_info&ticket_id=123504 (19/8)
T2K proxy problems between the RAL WMS and Sheffield. Another ticket 
that might be in an orphaned state after recent news of people leaving. 
Waiting for reply (20/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122364 (27/6)
cvmfs support for the solidexperiment.org VO. On hold awaiting the VO to 
gain some traction, any signs of solid progress? No rush if there 
isn't... yet! On Hold (24/8)

https://ggus.eu/?mode=ticket_info&ticket_id=121687 (20/5)
Packet loss on the RAL perfsonar, which was due an update once the 
alloted time has passed and a key bit of routing kit was replaced (as 
John pointed out in the mini-update on Friday). On Hold (30/9)

https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11/15)
glue2 publishing for castor. Really, really, really could do with an 
update - even a null one! On hold (17/2)

NGI
https://ggus.eu/?mode=ticket_info&ticket_id=119995 (7/3)
Culling the uncertified (sites). UKI-ScotGrid-Gla-PPS was confirmed no 
longer needed by people at Glasgow, so this is nearly done. In progress 
(19/9)

https://ggus.eu/?mode=ticket_info&ticket_id=122198 (17/6)
Decommissioning JET ticket, just waiting for 90 days before the site can 
be officially removed. On hold (19/9)


And that's all folks! Catch you tomorrow.

Cheers,
Matt