Dear all,
Thank you for your patience while we have been looking into the issue with accessing OUP resources via WAYFless urls and Shibboleth.
Our Customer Services team have been in touch with those that we know are affected and been able to supply them with replacement urls. If you are still experiencing problems, please contact our Customer Services team directly at [log in to unmask]
Kind regards,
Alice Graves
Assistant Marketing Manager
Oxford University Press
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Elizabeth McHugh
Sent: 05 August 2016 16:04
To: [log in to unmask]
Subject: Re: [lis-e-resources] Shibboleth access to OUP resources - error message
Thanks for this information everyone. I am glad to see that it is not just my own institution that is having this problem. I tried modifying UEA's link to see if that would work for us, but as it didn't I have contacted the OUP service desk so I will see what they come up with.
Kind regards
Elizabeth
Elizabeth McHugh
Electronic Resources Manager
University of the Highlands and Islands
Tel: 01349 780 217
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Allison Carroll (LIB)
Sent: Friday, August 5, 2016 2:52 PM
To: [log in to unmask]
Subject: Re: [lis-e-resources] Shibboleth access to OUP resources - error message
OUP Customer Support sent us this as the template to use for our institution:
https://shibboleth.highwire.org/session/init?entityID=https://login.uea.ac.uk/entity&hw-shib-return-uri=http://eltj.oxfordjournals.org%2F&subcode=oupjournals
Kindest regards,
Alli
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Nadine
>Edwards
>Sent: Friday, August 05, 2016 1:59 PM
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Chloe,
>
>We're using the format:
>https://shibboleth2sp.sams.oup.com/Shibboleth.sso/Login?entityID=https:
>//i
>dp.gre.ac.uk/oala/metadata&target=https://shibboleth2sp.sams.oup.com/sh
>ib?dest=http://oxcat.ouplaw.com/SHIBBOLETH?dest=/
>
>Regards
>Nadine
>____________________________________
>Nadine Edwards
>Senior Academic Services E-Librarian
>Stockwell Street Library
>University of Greenwich
>Greenwich, London, SE10 9LS
>
>Telephone: +44(0)20 8331 9781 | Email: [log in to unmask]
>http://uoglibrary.blogspot.com | http://libguides.gre.ac.uk
>@UoGlibraries @GALAeprints | http://gala.gre.ac.uk
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Smith,
>Chloe
>Sent: 05 August 2016 11:30
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Dear Laura,
>
>Do you have an update regarding a working WAYFless URL for access to
>OUP resources?
>I've been following the discussion on this and have tried the URLs
>suggested by Dom and Allison (thank you both) but unfortunately they
>are not working for us.
>
>Due to a period of downtime affecting our access on Monday we ideally
>need to be able to offer an alternative link so we are still able to
>offer access to OUP, so if you have any information for us that would be really appreciated.
>
>Kind regards,
>Chloe
>
>Chloe Smith
>Resources Officer (e-Resources and Digital Access) Resource
>Acquisitions and Digital Access | University of Warwick Library
>Telephone External: 024 765
>24799 | Internal: 24799 The Library | University of Warwick | Gibbet
>Hill Road
>| Coventry | CV4 7AL
>Hours: Monday to Thursday 9:00-12:45, Friday 9:00-12:15
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of INGLE,
>Laura
>Sent: 21 July 2016 10:15
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Dear librarians,
>
>I wanted to thank you all for bringing this matter to our attention
>more broadly and for the insight into the extent of the issue. OUP
>takes every concern seriously and we are currently investigating further.
>
>I do hope to be able to update you shortly.
>
>Kind regards
>
>Laura Ingle
>Senior Marketing Manager
>Oxford University Press
>
>________________________________________
>From: An informal open list set up by UKSG - Connecting the Information
>Community [[log in to unmask]] on behalf of Dominic Benson
>[[log in to unmask]]
>Sent: 18 July 2016 16:59
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Ben,
>
>Thanks, I need to test from home later. I've gone with the
>https://www.oxford journal.org variant:
>
>https://shibboleth.highwire.org/session/init?entityID=<YourEntityID>&hw
>-
>shib-return-
>uri=https%3A%2F%2Fwww.oxfordjournals.org&subcode=oupjournals&env=p
>rod
>
>I should have remembered we went through the same pain point with SAGE
>Online in May when I cobbled together:
>https://shibboleth.highwire.org/session/init?entityID=<YourEntityID>&hw
>-
>shib-return-
>uri=http%3A%2F%2Fonline.sagepub.com%2F&subcode=sagepub&env=prod
>
>(I think I used the LiveHTTPHeaders add-on for Firefox).
>
>Kind regards,
>
>Dom Benson
>E-resources Librarian, Brunel University London | T +44(0)1895 266143
>
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Elwell,
>Ben
>Sent: 18 July 2016 15:03
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Hi All,
>
>Just been testing this out myself. Looking at the authentication
>process that occurs when attempting to access an article, I think the
>WAYFless URL should
>be:
>
>https://shibboleth.highwire.org/session/init?entityID=<Your Uni entity
>ID>&hw-shib-return-uri=http%3A%2F%2F<Journal
>code>.oxfordjournals.org&subcode=oupjournals&env=prod
>
>Unfortunately, it only works when the return uri is set to a journal
>(any
>journal) - if you point it to the main Oxford Journals homepage, the
>authentication process appears to work correctly, but on then
>navigating to a subscribed title it shows no sign of recognising me and asks me to log in again.
>
>Not great for creating a generic link to the entire collection of
>journals. Don't know if I am missing something important that someone else can spot.
>
>All the best
>Ben
>
>-----Original Message-----
>From: An informal open list set up by UKSG - Connecting the Information
>Community [mailto:[log in to unmask]] On Behalf Of Allison
>Carroll (LIB)
>Sent: 18 July 2016 13:14
>To: [log in to unmask]
>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>error message
>
>Hi Dom
>
>Yes they have changed it from offering an institutional login from the
>homepage. It now prompts you to login via your institution at the
>point you try to access full text.
>
>Kindest regards,
>Alli
>
>>-----Original Message-----
>>From: An informal open list set up by UKSG - Connecting the
>>Information Community [mailto:[log in to unmask]] On
>>Behalf Of
>Dominic
>>Benson
>>Sent: Monday, July 18, 2016 12:35 PM
>>To: [log in to unmask]
>>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>>error message
>>
>>I think there's still a piece missing from the puzzle today. I just
>>tried via 4G -- it doesn't look like there is an option to sign in via
>>Shibboleth or
>Athens.
>>
>>https://www.oxfordjournals.org/en/ goes to
>>https://access.oxfordjournals.org/oup/login/local.do which has login
>>for personal accounts (with CAPTCHA) and links to register / activate
>>but no institutional sign-in.
>>
>>Cheers,
>>
>>Dom Benson
>>E-resources Librarian, Brunel University London | T +44(0)1895 266143
>>
>>
>>-----Original Message-----
>>From: An informal open list set up by UKSG - Connecting the
>>Information Community [mailto:[log in to unmask]] On
>>Behalf Of Steve Glover
>>Sent: 18 July 2016 12:05
>>To: [log in to unmask]
>>Subject: Re: [lis-e-resources] Shibboleth access to OUP resources -
>>error message
>>
>>Hi Alli,
>>
>>> Is anyone else experiencing problems with Shibboleth access to OUP
>>resources?
>>
>>It looks as if Highwire (who look after the OUP Journals SP) moved to
>>another SP last month.
>>
>>Your contact at OUP should be able to give you details of the new
>>login page and what you need to change in any WAYFless URLs or saved links.
>>
>>Cheers
>>
>>Steve
>>
>>
>>> Our WAYfless URLs stopped working last week and we have now noticed
>>that the Shibboleth authentication via our link resolver (SFX) is also
>>giving the same error message (logged with ExLibris:
>>>
>>> Cannot locate entity
>>> There was a problem displaying this page. This may be a temporary
>>> problem,
>>so please try again. If the error persists please contact the system
>>administrator.
>>> Problem reference: 16071811-ZN8F0BM8 Atacama platform activity:
>>> Level
>>> Category
>>> Message
>>> INFO core >>>16071811-ZN8F0BM8 Invoking flow:
>>> authentication_response ERROR saml Unable to locate issuer in metadata:
>>> https://services.oxfordjournals.org/shibboleth
>>> WARN core Action failed for provider 'SAML:receiveAuthNRequest' in
>>> 'authentication_response' flow. Returned status was: NoEntity WARN
>>> core Data-source 'Apache:request' failed to return any data for
>>> parameter 'OA_USER' with match: user WARN saml No available
>>> response WARN saml No available assertion consumer service URL WARN
>>> core Data-source 'Apache:request' failed to return any data for
>>> parameter 'prepend' with match: user INFO core <<<16071811-ZN8F0BM8 End flow:
>>> authentication_response
>>>
>>> Wondered if it was just us. Apologies if this has already been
>>> raised on the
>>list.
>>>
>>> Kindest regards,
>>> Alli
>>>
>>>
>>> Allison Carroll
>>> Electronic Services Manager
>>> Main Library
>>> [log in to unmask]<mailto:[log in to unmask]>
>>>
>>> University of East Anglia, Norwich Research Park, Norwich, NR4 7TJ
>>> Tel: 01603 592411 Fax 01603 591010
>>>
>>>
>>> This email is confidential and may be privileged. If you are not the
>>> intended
>>recipient please accept my apologies; please do not disclose, copy or
>>distribute information in this email or take any action in reliance on
>>its
>>contents: to do so is strictly prohibited and may be unlawful. Please
>>inform me that this message has gone astray before deleting it. Thank
>>you for your co- operation.
>>>
>>>
>>>
>>>
>>>
>>> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups
>>> also available on Facebook and LinkedIn Follow us on Twitter:
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>>>
>>
>>--
>>The University of Edinburgh is a charitable body, registered in
>>Scotland, with registration number SC005336.
>>
>>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>>available on Facebook and LinkedIn Follow us on Twitter:
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>>
>>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
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>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
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>
>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
>available on Facebook and LinkedIn Follow us on Twitter:
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>lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
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Oxford University Press (UK) Disclaimer
This message is confidential. You should not copy it or disclose its contents to anyone. You may use and apply the information for the intended purpose only. OUP does not accept legal responsibility for the contents of this message. Any views or opinions presented are those of the author only and not of OUP. If this email has come to you in error, please delete it, along with any attachments. Please note that OUP may intercept incoming and outgoing email communications.
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