Hello,
After a quiet week off avoiding doing the gardening I return just in
time to review all the open tickets in the UK. Hopefully there's not too
many... oh, 35 of them...well we've had more...
35 Open UK Tickets this month
NGI
https://ggus.eu/?mode=ticket_info&ticket_id=121987
The NGI's very urgent reponse times for May weren't up to par - a dug
into the reason why and updated the ticket. In progress (6/6)
https://ggus.eu/?mode=ticket_info&ticket_id=119995 (7/3)
Uncertified NGS sites to clear up - Jeremy has been on it. In Progress
(17/5)
SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=118289 (10/12/15)
Pilot ticket - Jeremy M thought he had got it, but Daniela's tests say
otherwise (although the errors look like the CE playing up). In progress
(26/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121797 (26/5)
Sno+ dirac jobs failing at Sussex - looks like the same problem as
above. No word from the site - I'll poke Jeremy M offline. Assigned (26/5)
https://ggus.eu/?mode=ticket_info&ticket_id=120735 (11/4)
Low availability ROD ticket. Hopefully Sussex will have a clear month.
On Hold (6/6)
OXFORD
https://ggus.eu/?mode=ticket_info&ticket_id=121641 (18/5)
Wrong capacities reported in REBUS - this ball has landed in Oxford's
court, with Pete G looking at the SE publishing. Assigned (I set it In
Progress) (3/6)
https://ggus.eu/?mode=ticket_info&ticket_id=121924 (2/6)
An interesting ticket from Duncan, concerning a drop in perfsonar
throughput performance at Oxford. Still just Assigned (2/6)
BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=120455 (29/3)
Validation of a new HTCondor CE at Bristol by CMS. At last check Bristol
were testing the CERN accounting daemon, but that was a few weeks ago.
Any news? In progress (9/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121989 (6/6)
Super-fresh ROD ticket (.glexec.CREAMCE-JobSubmit tests). Assigned (6/6)
BIRMINGHAM
https://ggus.eu/?mode=ticket_info&ticket_id=121125 (28/4)
Missing ATLAS SE dumps. At last check Matt W was having troubles with
xrdcp-ing the dumps into his DPM, Alessandra suggested that others
succeeded using rfcp (with the caveat that rfcp might not be around much
longer). In progress (1/6)
GLASGOW
https://ggus.eu/?mode=ticket_info&ticket_id=120135 (11/3)
HTTP support ticket. Any news? An update would be nice, no matter how
vacuous. On holding the ticket would be even better. In progress (7/4)
https://ggus.eu/?mode=ticket_info&ticket_id=121929 (2/6)
Glasgow's SE "not working" for Biomed- which it isn't meant to - but
biomed support was still being published. Gareth is sorting that out,
and will close the ticket once the Biomed references are purged. All
good. In progress (3/3)
https://ggus.eu/?mode=ticket_info&ticket_id=120351 (22/3)
Enabling LSST at Glasgow. I'll repeat Alessandra's question in the
ticket - any news? On hold (5/5)
EDINBURGH
https://ggus.eu/?mode=ticket_info&ticket_id=121465 (11/5)
ROD Availability ticket, just waiting for time to pass. On hold (31/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121990 (6/6)
BDII issues caused a few ROD test failures - Marcus fixed things around
lunchtime, hopefully they heal up soon (to answer Marcus's question, I
believe BDII changes typically take 2-3 hours to fully propagate). In
progress (6/6)
https://ggus.eu/?mode=ticket_info&ticket_id=120004 (7/3)
ROD test failures for the ARCHER test CE. The last update has Andy
asking if the ticket could be put on "long term hold"? That's if someone
can't manually edit the gocdb to set this service "Monitored=N,
Production=Y". On hold (24/5)
SHEFFIELD
https://ggus.eu/?mode=ticket_info&ticket_id=121991 (6/6)
A fresh ROD ticket, srm tests were failing. Elena freed up some space
and things should be good now. Waiting for reply (6/6)
LIVERPOOL
https://ggus.eu/?mode=ticket_info&ticket_id=121759 (25/5)
Another Availability ROD ticket. John identified the cause as likely due
to the DPM publishing problems after a cert upgrade (that's got me too
before). Just needs time to heal these wounds now. On hold (27/5)
RHUL
https://ggus.eu/?mode=ticket_info&ticket_id=121575 (16/5)
Yet another availability ticket (May was not kind to the UK). Likely
needs On Holding whilst the metrics "fix" themselves - if the underlying
problems have passed. In progress (16/5)
QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=120352 (22/3)
LSSt support at QM. Dan reports today that LSST should be enabled on
three CEs. Nice one. Waiting for testing. (6/6)
https://ggus.eu/?mode=ticket_info&ticket_id=120204 (15/3)
LHCB problems, due to an issue submitting jobs to dual stack CEs from
CERN. The referenced issue (120586) has had a priority bump and a few
extra parties cc'd in, so hopefully there will be some movement on it.
On Hold (25/4)
BRUNEL
https://ggus.eu/?mode=ticket_info&ticket_id=121573 (16/5)
ROD BDII issue ticket - possibly due to multiple site BDIIs (although I
was under the same impression as Daniela). Kashif has opened a related
ticket (https://ggus.eu/index.php?mode=ticket_info&ticket_id=121760
which Raul commented on today to asj for confirmation the issues are
related). On hold (27/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121813 (27/5)
Brunel failing CMS validation - likely due to cvmfs playing up on two
nodes. The ticket has turned a conversation on CMS site settings, and
seems to be chugging along fine. In progress (6/6)
EFDA-JET
https://ggus.eu/?mode=ticket_info&ticket_id=121899 (1/6)
Low availability JET ticket. Assigned (1/6)
https://ggus.eu/?mode=ticket_info&ticket_id=121837 (30/5)
JET SE not working for biomed. I thought that JET stopped supporting
Biomed a while ago, I'll need to check my notes. Assigned (30/5)
100IT
https://ggus.eu/?mode=ticket_info&ticket_id=121189 (2/5)
A ticket I don't understand! Waiting for reply (16/5)
TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=119841 (1/3)
HTTP support at the Tier 1 - on hold awaiting dev support. On Hold (26/4)
https://ggus.eu/?mode=ticket_info&ticket_id=121687 (20/5)
Another perfsonar performance ticket from Duncan. A router that could be
the cause is due to be replaced, things will be looked into in more
detail after. On hold (23/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121894 (1/6)
A request for the Tier 1's plans to deploy a "LHCOPN IPv6 Peering, incl.
dualstack Perfsonar". The upcoming router replacement is a blocker for
this. In progress (1/6)
https://ggus.eu/?mode=ticket_info&ticket_id=120810 (13/4)
Biomed requiring a bit of extra reassurrance during the decommissioningg
of their volume. In progress (20/6)
https://ggus.eu/?mode=ticket_info&ticket_id=120350 (22/3)
Enabling LSST at RAL. Things were looking good, but it looks like
progress stalled rolling out the VO to the workers (aka the hard bit).
Any news? In progress (6/5)
https://ggus.eu/?mode=ticket_info&ticket_id=121322 (10/5)
A Sno+ user having trouble accessing files at the Tier 1. Whilst the
issue appears to be fixed for the example file, the user lists a few
more fules which they have trouble downloaded a subset of. Reopened (3/6)
https://ggus.eu/?mode=ticket_info&ticket_id=117683 (18/11)
Castor not publishing glue 2. Awaiting some background dev work. Any
news? On hold (5/4)
DECOMMISSIONING TICKETS
https://ggus.eu/?mode=ticket_info&ticket_id=120664 - GenScratch Disk
Pool at the Tier 1
https://ggus.eu/?mode=ticket_info&ticket_id=121258 - WMSes & LB at Glasgow
All handed perfectly.
And that's all folks. Catch y'all tomorrow!
Cheers,
Matt
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