Good morning, I am forwarding a response on behalf of someone not registered on this list (please see below, and respond to them directly with any queries).
Best,
Eric
---------------
Dr Eric Jensen, Fellow Higher Education Academy
Associate Professor (Senior Lecturer), Department of Sociology, University of Warwick
http://warwick.academia.edu/EricJensen
Latest book: - Doing Real Research (SAGE): https://us.sagepub.com/en-us/nam/doing-real-research/book241193
Check out a sample chapter here - https://us.sagepub.com/sites/default/files/upm-binaries/73894_Jensen_Chapter_6.pdf
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Begin forwarded message:
From: "Research Team | Qualia Analytics" <[log in to unmask]<mailto:[log in to unmask]>>
Subject: Help: Visitor Services Software
Date: 8 March 2016 at 10:02:47 GMT
To: "Research | Qualia Analytics" <[log in to unmask]<mailto:[log in to unmask]>>
Cc: Dr Eric Jensen <[log in to unmask]<mailto:[log in to unmask]>>
Dear Bob,
Our company (www.qualiaanalytics.org<http://www.qualiaanalytics.org/>) has developed a system and solutions around the requirements stated. We specialise in technology-enhanced research solutions, and we can also help you squeeze much more out of your audience data.
We can easily handle the following:
For survey, one-time authority for a market research company to email a link;
For marketing, authority for the museum to email information and offers; and
Acknowledgement of the conditions of use of the tablet containing the interpretation app, to be loaned out after a card-swipe.
There are a few elegant solutions we've developed that address your different requirements in a seamless way.
Sincerely,
Vicky
Vicky Exley
Research Lead
Qualia Analytics, Ltd
[log in to unmask]<mailto:[log in to unmask]>
www.qualiaanalytics.org<http://www.qualiaanalytics.org/>
----------------------------------------------------------
This message is confidential and may contain privileged information. This e-mail does not constitute nor form part of a contract or unilateral obligation. Qualia Analytics does not accept responsibility for changes made to this message after it was sent.
Qualia Analytics is a trading name of Qualia Analytics Ltd (Company No. 08929931). Registered Office in England. Registered data controller with the Information Commissioner's Office (ZA148901).
---------- Forwarded message ----------
From: "Bob Clark" <[log in to unmask]<mailto:[log in to unmask]>>
Date: 7 Mar 2016 21:31
Subject: Help: Visitor Services Software
To: <[log in to unmask]<mailto:[log in to unmask]>>
Cc:
It would be very much appreciated if MCG members could offer advice on suitable pre-existing software, or creatively suggest other possible solutions to our needs.
Auchindrain is an organisationally-small independent open-air museum in Argyll, Scotland. Our front desk is single-manned, combining reception, retail and catering duties. It is imperative
that arriving visitors can be processed fast. We have always done Gift Aid and handed out a visitor survey, up to now on paper forms. From this season, however, we will be taking
part in the AIM Visitor Verdict scheme which requires us to collect email addresses - which we would also like to use for our own direct marketing. Beyond that, we will be starting
to issue each visiting group with a tablet that contains all of our museum's interpretation - no labels, no display panels, just objects, a tablet, GPS and Bluetooth beacons. So much to do,
so little time!
Ideally, we would like to be able to give the visitor a hand-held device into which they key information, rather than a member of staff trying to type in strange words and understand many accents.
We would like to use something such as a tablet that is also capable of running an Excel spreadsheet or comparable file, to be used separately during retail stocktaking for entering simple text
and numerical data. It is envisaged that when the device is handed to the visitor, the screen will display the electronic equivalent of a form to be completed using an onscreen or separate keyboard.
When “finish” is clicked, the information will be recorded in a downloadable format and the screen will re-set, rather than the user having to go through a "Save As" routine befoere closing and
reopening a document.
The visitor will be asked to enter their name, postal address, postcode, email address and the value of the payment they are making (which will be stated verbally by the till operator). A series
of ticked tick-boxes, which if necessary or desired the visitor can un-tick, will the sit alongside appropriate forms of words:
• for Gift Aid, the HMRC-approved declaration;
• for survey, one-time authority for a market research company to email a link;
• for marketing, authority for the museum to email information and offers; and
• acknowledgement of the conditions of use of the tablet containing the interpretation app, to be loaned out after a card-swipe.
The museum probably does not have the funds to commission the development of a bespoke app from scratch. It is therefore seeking proposals based on software that already exists and which can be
edited to partially or wholly meet its needs. In relation to Gift Aid, whilst it would be helpful if the software could collate the relevant information into the HMRC-required format ready for
submission of a claim, neither the volume of data nor the museum’s established ways of managing Gift Aid call for a fully-supported solution in this area.
The software solutions will inform the choice of device: Windows, Android or Apple.
Please contact Bob Clark at [log in to unmask]<mailto:[log in to unmask]>, 01499 320272 or 07770 420999.
Many thanks.
7th March 2016
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--
Research Team
Qualia Analytics, Ltd
[log in to unmask]<mailto:[log in to unmask]>
www.qualiaanalytics.org<http://www.qualiaanalytics.org/>
----------------------------------------------------------
This message is confidential and may contain privileged information. This e-mail does not constitute nor form part of a contract or unilateral obligation. Qualia Analytics does not accept responsibility for changes made to this message after it was sent.
Qualia Analytics is a trading name of Qualia Analytics Ltd (Company No. 08929931). Registered Office in England. Registered data controller with the Information Commissioner's Office (ZA148901).
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