Dear all,
Please could I ask whether anyone else is having issues with OneSource since it moved to the new Avention site? In particular if you are accessing OneSource via a proxy - we use OALA proxy, but would also appreciate hearing from Ezproxy users.
Having thought we'd fixed an access issue before Easter (we needed to update our proxy's security certificate) we are now experiencing intermittent access from off-campus via the proxy and additionally we are seeing server errors when we request certain reports (also via the proxy).
We're investigating these issues as best we can, but unfortunately Avention support has not been particularly willing to help. Even if we know that no-one else is having issues with this resource that will guide our investigations.
Many thanks,
Ian
Ian Chilvers
Systems Administrator/Liaison Librarian (Maths & Statistics)
University of Reading, Whiteknights
PO Box 223, Reading RG6 6AE
+44 (0) 118 378 7486 (direct)
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