Hello Tristan
I can see that the message on the CJO platform still mentions intermittent access problems, and some system upgrade work taking place this Sunday.
Is the expectation that that work will resolve these issues?
Can I also ask about DOI linking? When I click on a CJO DOI ( eg. http://dx.doi.org/10.1017/S1368980010003253 ) I see a blank screen apart from the word 'forbidden' in the top left corner. Is that related to the reported ' intermittent access problems' or is that a separate issue?
Kind regards
James
James Allen
Electronic Resources Manager | The Library
Clifford Whitworth Building, University of Salford, Salford M5 4WT
t: +44 (0) 161 295 6648
[log in to unmask] www.salford.ac.uk
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Robinson, Sharon
Sent: 15 March 2016 11:48
To: [log in to unmask]
Subject: Re: [lis-e-resources] Intermittent outages of Cambridge Journals Online
Hi Tristan,
Are you able to update us, please, on a timescale for when this issue will be resolved.
Many thanks,
Sharon
Sharon Robinson
Assistant Information Services Advisor
Information Services
Edinburgh Napier University
Merchiston Campus
10 Colinton Road
Edinburgh
EH10 5DT
Tel: 0131 455 4266
Email: [log in to unmask]
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Tristan Collier
Sent: 14 March 2016 10:02
To: [log in to unmask]
Subject: Re: [lis-e-resources] Intermittent outages of Cambridge Journals Online
Dear All,
We are experiencing further problems with CJO today and have deployed additional teams to work towards a solution.
Please accept our apologies for these further access issues. We will provide more updates as soon as possible.
Best regards
Tristan
__________________________________________
Tristan Collier
Senior Library Marketing Manager,
Institutional Marketing
Cambridge University Press
University Printing House
Shaftesbury Road
Cambridge, CB2 8BS
England, UK
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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