Hi Catherine,
I'm no expert in this stuff, but if Altiris is too complex and you're using ARD for your Macs, will not Windows Remote Desktop suffice? Or something like LogMeIn where you aren't on the same network/VPN. We used LogMeIn for a load of Windows tablets we used in the galleries and it was fine for our (limited) needs, but I guess it comes down to what you actually need to do and how exactly Altiris doesn't meet those needs.
All the best,
Jeremy
Jeremy Ottevanger
Technical Web Manager
Imperial War Museum
Lambeth Road
London SE1 6HZ
-----Original Message-----
From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of Jones Catherine
Sent: 09 November 2015 16:33
To: [log in to unmask]
Subject: [MCG] P.C Remote access System
Hi All ,
We have a mix of P.Cs and Mac Minis running our on gallery interactives. We monitor and manage the Mac Minis using the Apple Remote Desktop (ARD) system and that meets our needs. For the P.Cs we have been using Altiris by Symantec we have found this to be not a reliable solution, overcomplicated doesn't meet our needs.
I would be interested to find out what systems other museums have used and which ones you would recommend and which to avoid.
Best Regards
Catherine Jones
New Media Engineer
Science Museum
t: +44 (0)20 7942 4798
www.sciencemuseum.org.uk<http://www.sciencemuseum.org.uk>
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