REFERRALS AND APPOINTMENTS: Subject Librarians
What formal or informal methods does your institution use for referring queries from front line customer support staff on to academic liaison or subject librarians?
Does this include any booking systems or software for making 1-1 appointments with the liaison or subject librarians?
Please give any details you can.
Many thanks for your help,
Jon Andrews
Subject Advisor for Medicine
Barnes Library
University of Birmingham
Birmingham B15 2TT.
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