Dear List, I posted this a while ago and am still hoping for a response.
Has anyone ever recorded their phone consultations? I am aware of one company that advise this.
My feeling is that we follow guidance laid down by the NMC with regard to the keeping of notes and follow a stringent guide on conducting phone consultations. We do not record our face to face consultations understanding that the basic trust is there between nurse and client. we ask for consent having discussed the contents of the report. Any responses or opinions and if possible evidence either way would be brilliant.
many thanks in advance.
Pip
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