Dear Colleagues,

Many thanks to those of you who attended one of the recent IEEE Discovery Services Workshops hosted by Julie Zhu, IEEE Discovery Service Relations Manager.

I have pleasure in attaching the presentation from the Workshop as a PDF document (or if the LIST-SERV removes it)  you may also download it at this Drop Box Link:
https://www.dropbox.com/s/wl0pygvvgvoy1xa/IEEE_Discovery_UK_Workshops_201509.pdf?dl=0

Also available, is a presentation given by Julie at the recent NISO Forum on ‘The Future of Library Resource Discovery’. A copy of the NISO presentation can be found at:
http://www.slideshare.net/BaltimoreNISO/2015-niso-forum-the-future-of-library-resource-discovery?ref=http://www.niso.org/news/events/2015/October_discovery/agenda_discovery_forum/

Notes were taken during the recent Discovery Workshops and here is a list of bullet points which you may find helpful. Please feel free to share this information with any colleagues who may have responsibility for discoverability in your organisation. In addition, please don’t hesitate to contact your Content Online Ltd Account Manager if you need any help relating to IEEE and your Discovery Service. You can connect with us as follows:

Steven Tweedie, mobile 07967 133 485
LinkedIn: https://uk.linkedin.com/in/stweedie
Twitter: @steven_tweedie<https://twitter.com/steven_tweedie>

Julia Stockdale, mobile 07725 349 885
LinkedIn: https://uk.linkedin.com/pub/julia-stockdale/31/441/aa8
Twitter: @Julia_Stockdale<https://twitter.com/Julia_Stockdale>

Richard Steeden, mobile 07777 427 126
LinkedIn : https://uk.linkedin.com/in/richardsteeden
Twitter : @SteedRO<https://twitter.com/SteedRO>

Chris Lewis, mobile 07730 668 881
LinkedIn : https://uk.linkedin.com/pub/chris-lewis/108/599/1b5
Twitter : @chrislewisCOL<https://twitter.com/chrislewisCOL>


IEEE Quick Reference Guides for Discovery Services and Link Resolvers can be found at these links:

www.ieee.org/publications_standards/publications/subscriptions/clientservices/promote/discovery_services.html

www.ieee.org/publications_standards/publications/subscriptions/clientservices/promote/openurl_link_resolvers.html


Tips and Tricks discussed during the Workshops


  *   Do self auditing for IEEE content in your library discovery service and link resolver tools
  *   Compare with other libraries with similar discovery and link resolver tools
  *   Re-configure to optimize discoverability of the IEEE content
  *   Compare IEEE full text numbers in your discovery interfaces before and after re-configuration, with the aim to reach a number above 3 million
  *   Verify full text linking options (Direct Link, DOI-based Link, OpenURL link, etc.)
  *   Check how to optimize visibility of IEEE content (database recommender, IEEE Xplore app, user preference, publisher/collection facet,etc.)
  *   Test if authentication and authorization work for all linking options on and off campus
  *   Send self-auditing and re-configuration results and enquiries to Julie Zhu, IEEE Discovery Service Relations Manager, [log in to unmask]<mailto:[log in to unmask]>
  *   IEEE is looking for librarians who are interested in doing collaborative research on discovery services, contact Julie if you’d like to take part.
  *   Each set up has variables, so we/IEEE cannot assume any libraries set up is fully optimised
  *   Many linking variables are available such as direct, doi, open url. Some are more reliable than others.
  *   Find a way of providing customers meaningful data on referral sites
  *   Ranking algorithms of all the systems seem mysterious, can (or how can) IEEE be boosted in the result list?
  *   Discovery software here to stay, libraries very committed to them
  *   Use/request search examples to test results with publishers
  *   Do not assume that the set up is correct because the vender says it is
  *   Encourage the venders to recognise that IEEE content is one product and not a database collection –­ this is causing confusion
  *   Share results with other academic sties to compare progress
  *   Check searches on and off site to measure the user experience and check the total number of results that should be returned with the IEEE
  *   Important, when checking coverage to compare number of meta-data only results and full-text results against expectant number held within subscription
  *   Linking – select the most reliable/secure option.
  *   Ensure not only that targets are set up in discovery, but also in the link resolver set up too.
  *   To check all elements of subscription are discoverable not just journals.
  *   Important for all library stakeholders to understand/test set up, from subject librarians (user perspective), e-resource librarians (acquisition/renewal) and systems librarians (system configuration)

Kind regards
Steven Tweedie
Managing Director – Content Online Ltd – UK & Ireland Agent For IEEE, ASME, SAE, ASTM, SMPTE


About Julie Zhu, IEEE
Julie is the Discovery Service Relations Manager at the IEEE. As part of her role, Julie manages working relationships with Discovery Service and Link Resolver vendors to ensure and maximise IEEE content visibility and findability in Discovery Service solutions implemented by IEEE
institutional customers. Julie also manages and co-ordinates efforts to maximise successful resolution of IEEE content links in Discovery Service results and/or third-party interfaces to IEEE Xplore. Julie is also an active member of the Delivery to Discovery Topic Committee; KBART Standing Committee; ODI Standing Committee at NISO (National Information Standards Organisation) Julie is also a speaker at
the NISO Forum: The Future of Library Resource Discovery (http://www.niso.org/news/events/2015/October_discovery/) meeting in October 2015. View Julie’s LinkedIn profile at https://www.linkedin.com/pub/julie-zhu/4/1a/299.

About IEEE
The IEEE is the world¹s largest professional association advancing innovation and technological excellence for the benefit of humanity. IEEE
and its members inspire a global community to innovate for a better tomorrow through its highly-cited publications, conferences, technology
standards, and professional and educational activities. IEEE is the trusted ‘voice' for engineering, computing and technology information
around the globe.

There are more than 430,000 IEEE members in more than 160 countries. The IEEE publishes a third of the world¹s technical literature in electrical engineering, computer science and electronics and is a leading developer of international standards that underpin many of today’s
telecommunications, information technology and power generation products and services. IEEE is represented in the UK and Ireland by Content Online
Ltd.

About IEEE Xplore
IEEE Xplore is a digital library providing full-text access to the world¹s highest quality technical literature in electrical engineering, computer
science, electronics, and related disciplines. IEEE Xplore contains full-text documents from IEEE journals, magazines, conference proceedings,
and standards, as well as eBooks and educational courses. IEEE Xplore also includes content from select other publishers including the Institution of Engineering and Technology (IET), MIT Press, IBM, Alcatel-Lucent, VDE Verlag, Morgan & Claypool, Tsinghua University Press, and Beijing Institute of Aerospace Information (BIAI).


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