Hi all,
I've had confirmation that the authentication problems we were having with Taylor & Francis Online have now been resolved, and you should be able to authenticate on Taylor & Francis Online via IP and Proxy server as normal. If you do continue to notice any problems with authentication please do flag them. The best way to do this is to contact our support desk at [log in to unmask]
Thanks again for your patience today whilst we worked on this, and apologies for any inconvenience caused to you and your library users.
With best wishes,
Jennifer McMillan
Head of Communication
Taylor & Francis Group
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sekely, Kristine
Sent: 02 July 2015 15:53
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hello All,
Here at Harrisburg Area Community College in Pennsylvania, we still do not have access via EZProxy to any of our Taylor & Francis online titles.
Kristine L. Sekely
Library Specialist, Serials
HACC, Central Pennsylvania's Community College
Mailing Address: Library Central Services, One HACC Drive, Harrisburg, PA 17110
Email: [log in to unmask]
Telephone: 717-780-2541
Internal Extension: 212541
Fax: 717-780-1955
Website: www.hacc.edu
Mission Statement
Creating opportunities and transforming lives to shape the future - TOGETHER.
Vision Statement
HACC will be the first choice for a quality and accessible higher education opportunity.
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of James Kay
Sent: Thursday, July 02, 2015 9:38 AM
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hello Dom (and everyone),
We are able to access T&F titles via. Ezproxy again at Derby too - many thanks to Jennifer and her colleagues at T&F for responding so quickly and also thanks to Ted for the workaround with Shibboleth.
Best wishes
James
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 02 July 2015 14:03
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hello Jennifer,
Thank you for responding on list. I'm pleased to say it looks like IP/EZproxy authentication is fixed now.
We were able to direct members towards Shibboleth authentication during the morning (thanks Ted!).
Kind regards,
Dom Benson
E-resources Librarian | T +44(0)1895 266143
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of McMillan, Jennifer
Sent: 02 July 2015 11:23
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hello,
Many thanks for raising this issue. Taylor & Francis Online is experiencing problems with authentication. We are now working to resolve this as our highest priority. We will send an update once this issue has been fixed and really appreciate your patience in the interim.
With best wishes,
Jennifer McMillan
Head of Communication
Taylor & Francis Group
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Rachel Oldridge
Sent: 02 July 2015 11:08
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hi all
We have no access to full text via IP (WAM proxy), and Shib is giving us an error " Service showHomeOnLogout not found. Requested URL: /action/showHomeOnLogout"
Rachel
Rachel Oldridge
Digital Resource Manager
University of Bedfordshire
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Ted Spilsbury
Sent: 02 July 2015 10:31
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hi all,
We can access journals when authenticated through Shibboleth/Athens, but IP/ezProxy authenticated links are taking users to the content without authenticating correctly.
Thanks,
Ted
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 02 July 2015 10:21
To: [log in to unmask]
Subject: [lis-e-resources] Taylro and Francis Online
Hello,
Our IP range and entitlements look okay but we're being turned away from most journals today. T&F is looking into the problem for me. You may wish to check your entitlements.
Kind regards,
Dominic Benson
E-Resources Librarian
Brunel University London
Library
T +44 (0)1895 266143 | www.brunel.ac.uk/library<http://www.brunel.ac.uk/library>
Bannerman Centre, Brunel University London, Uxbridge, UB8 3PH, UK
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
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