Hello Jennifer,
Thank you for responding on list. I'm pleased to say it looks like IP/EZproxy authentication is fixed now.
We were able to direct members towards Shibboleth authentication during the morning (thanks Ted!).
Kind regards,
Dom Benson
E-resources Librarian | T +44(0)1895 266143
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of McMillan, Jennifer
Sent: 02 July 2015 11:23
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hello,
Many thanks for raising this issue. Taylor & Francis Online is experiencing problems with authentication. We are now working to resolve this as our highest priority. We will send an update once this issue has been fixed and really appreciate your patience in the interim.
With best wishes,
Jennifer McMillan
Head of Communication
Taylor & Francis Group
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Rachel Oldridge
Sent: 02 July 2015 11:08
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hi all
We have no access to full text via IP (WAM proxy), and Shib is giving us an error " Service showHomeOnLogout not found. Requested URL: /action/showHomeOnLogout"
Rachel
Rachel Oldridge
Digital Resource Manager
University of Bedfordshire
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Ted Spilsbury
Sent: 02 July 2015 10:31
To: [log in to unmask]
Subject: Re: [lis-e-resources] Taylro and Francis Online
Hi all,
We can access journals when authenticated through Shibboleth/Athens, but IP/ezProxy authenticated links are taking users to the content without authenticating correctly.
Thanks,
Ted
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 02 July 2015 10:21
To: [log in to unmask]
Subject: [lis-e-resources] Taylro and Francis Online
Hello,
Our IP range and entitlements look okay but we're being turned away from most journals today. T&F is looking into the problem for me. You may wish to check your entitlements.
Kind regards,
Dominic Benson
E-Resources Librarian
Brunel University London
Library
T +44 (0)1895 266143 | www.brunel.ac.uk/library<http://www.brunel.ac.uk/library>
Bannerman Centre, Brunel University London, Uxbridge, UB8 3PH, UK
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
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