The advice I got about the PDF download issue in Chrome was as follows:
" Check the setting for Chrome, you may have it so that it goes through to Google's own PDF-reader - make sure that is set to open downloaded titles via Adobe Reader."
Having followed the instructions for doing this at: https://support.google.com/chrome/answer/1060734 it does then download. I've emailed Dawsonera to say that this is not very satisfactory. How are our users supposed to work this out when other suppliers' PDFs download in Chrome without making this change.
Sharon
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Paul Mellinger
Sent: 16 July 2015 11:48
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Yes, works for me!
Thanks,
Paul
Paul Mellinger
Electronic Information Manager
Library Services
University of the Arts London
Tel: 020 7514 6485
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Robinson, Sharon
Sent: 16 July 2015 11:44
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Hi everyone,
Dawsonera have just asked me to test. It's working again!
The only thing I found - a separate issue - is that I couldn't get PDFs to download in Chrome - Dawsonera are providing advice.
Regards,
Sharon
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 16 July 2015 11:36
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
All,
We're able to authenticate today - we use this type of WAYFless format, i.e. our institution name is inserted as name=Brunel%20University instead of our IdP entity:
https://www.dawsonera.com/guard/protected/dawson.jsp?name=Brunel%20University&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781119996019
Kind regards,
Dom Benson
E-resources Librarian | T +44(0)1895 266143
________________________________________
From: An informal open list set up by UKSG - Connecting the Information Community [[log in to unmask]] on behalf of Paul Mellinger [[log in to unmask]]
Sent: 16 July 2015 10:25
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Hi Gopal and Colin,
Both the urls I posted are actually Shibboleth urls so it seems that the dawsonera SP is not totally out of action. It obviously just needs a bit of re-configuration, which is what they're probably doing as we type!
Paul
Paul Mellinger
Electronic Information Manager
Library Services
University of the Arts London
Tel: 020 7514 6485
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Colin Sinclair
Sent: 16 July 2015 10:20
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Only Shibboleth access is affected, they are working on it.
C.
Colin Sinclair
Library Content Manager
Information Services
T: (01786) 467218
E: [log in to unmask]
A: 1.06, The Library, Andrew Miller Building, University of Stirling, Stirling, FK9 4LA
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Gopal Dutta
Sent: 16 July 2015 10:16
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Yes we've got the same thing here at MMU - if you login to Dawsonera via their general interface and use EZProxy, you get in. You can then search for the ebook you want in their Search page. But following catalogue links (which are Shib) leads to the 404 error.
Gopal Dutta | Assistant Librarian | MMU Library Services
Secondary Education and Digital Library Service Sir Kenneth Green Library All Saints Manchester
M15 6BH
Education: Wednesdays, Fridays and alternate Mondays Digital library service: Tuesdays, Thursdays and alternate Mondays
T: 0161 247 6562 | E: [log in to unmask] | W: www.library.mmu.ac.uk
----------------------------------------------------------------------------------------------------------
Stay in touch: Library videos:
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Paul Mellinger
Sent: 16 July 2015 10:11
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
What is strange is that, for us at UAL, this type of Shi burl still works:
https://www.dawsonera.com/Shibboleth.sso/Login?entityID=https%3A%2F%2Fidp.arts.ac.uk%2Fentity&target=http%3A%2F%2Fwww.dawsonera.com%2Fdepp%2Freader%2Fprotected%2Fexternal%2FAbstractView%2FS9780203639948
although this one doesn't:
https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp.arts.ac.uk/entity&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203639948
For those that are desperate, you could try substituting your entity ID into the first url for a particular title and see if that works.
Regards,
Paul
Paul Mellinger
Electronic Information Manager
Library Services
University of the Arts London
Tel: 020 7514 6485
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Mark Williams
Sent: 16 July 2015 09:47
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Hi all,
I know that Dawsonera were having an issue with their discovery service - the UK federation has a helpdesk call open, which may or may not be connected to the issue you're all currently having. We'll update you when we know more.
I hope that helps
Mark
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Steven Sharp
Sent: 16 July 2015 09:42
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera ebooks down?
Yes, we're getting the same at the University of Leeds.
Steve Sharp
Resource Acquisition Team Leader
Brotherton Library
University of Leeds
-----Original Message-----
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Sharon Robinson
Sent: 16 July 2015 09:35
To: [log in to unmask]
Subject: [lis-e-resources] Dawsonera ebooks down?
Hi,
I'm getting 404 error messages when trying to log into Dawsonera via WAYFless links from our discovery system and, if I go direct to the platform, as soon as I click sign in.
Is anyone else seeing this?
Thanks,
Sharon
Sharon Robinson
Assistant Information Services Advisor
Information Services
Edinburgh Napier University
Merchiston Campus
10 Colinton Road
Edinburgh
EH10 5DT
Tel: 0131 455 4266
Email: [log in to unmask]
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
Jisc is a registered charity (number 1149740) and a company limited by guarantee which is registered in England under Company No. 5747339, VAT No. GB 197 0632 86. Jisc's registered office is: One Castlepark, Tower Hill, Bristol, BS2 0JA. T 0203 697 5800.
Jisc Services Limited is a wholly owned Jisc subsidiary and a company limited by guarantee which is registered in England under company number 2881024, VAT number GB 197 0632 86. The registered office is: One Castle Park, Tower Hill, Bristol BS2 0JA. T 0203 697 5800.
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG This email and any attachments are intended solely for the addressee and may contain confidential information. If you are not the intended recipient of this email and/or its attachments you must not take any action based upon them and you must not copy or show them to anyone. Please send the email back to us and immediately and permanently delete it and its attachments. Where this email is unrelated to the business of University of the Arts London or of any of its group companies the opinions expressed in it are the opinions of the sender and do not necessarily constitute those of University of the Arts London (or the relevant group company). Where the sender's signature indicates that the email is sent on behalf of London Artscom Limited the following also applies: London Artscom Limited is a company registered in England and Wales under company number 02361261. Registered Office: University of the Arts London, 272 High Holborn, London WC1V 7EY
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG "Before acting on this email or opening any attachments you should read the Manchester Metropolitan University email disclaimer available on its website http://www.mmu.ac.uk/emaildisclaimer "
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
--
The University is ranked in the QS World Rankings of the top 5% of universities in the world (QS World University Rankings, 2014) The University of Stirling is a charity registered in Scotland, number SC 011159.
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG This email and any attachments are intended solely for the addressee and may contain confidential information. If you are not the intended recipient of this email and/or its attachments you must not take any action based upon them and you must not copy or show them to anyone. Please send the email back to us and immediately and permanently delete it and its attachments. Where this email is unrelated to the business of University of the Arts London or of any of its group companies the opinions expressed in it are the opinions of the sender and do not necessarily constitute those of University of the Arts London (or the relevant group company). Where the sender's signature indicates that the email is sent on behalf of London Artscom Limited the following also applies: London Artscom Limited is a company registered in England and Wales under company number 02361261. Registered Office: University of the Arts London, 272 High Holborn, London WC1V 7EY
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
--
This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG This email and any attachments are intended solely for the addressee and may contain confidential information. If you are not the intended recipient of this email and/or its attachments you must not take any action based upon them and you must not copy or show them to anyone. Please send the email back to us and immediately and permanently delete it and its attachments. Where this email is unrelated to the business of University of the Arts London or of any of its group companies the opinions expressed in it are the opinions of the sender and do not necessarily constitute those of University of the Arts London (or the relevant group company). Where the sender's signature indicates that the email is sent on behalf of London Artscom Limited the following also applies: London Artscom Limited is a company registered in England and Wales under company number 02361261. Registered Office: University of the Arts London, 272 High Holborn, London WC1V 7EY
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org
UKSG groups also available on Facebook and LinkedIn
Follow us on Twitter: https://twitter.com/UKSG
|