Check out new dates for some workshops and book now to guarantee your place.
*** Apologies For Cross-Posting ***
How to design an effective Knowledge Transfer Programme
9th July 2015
Knowledge and information professionals are well-placed to safeguard organizational knowledge. This workshop is suitable for information and knowledge managers, HR managers involved in transfers of staff and succession planning, and those managing change in their teams or wider organization.
For more information about this workshop visit http://www.aslib.com/training/courses/course.htm?course_code=56
Book this workshop before Monday 22nd June and get 10% discount - quote KMJISC
Customer Service Skills: a Blueprint for Customer Satisfaction
29th July 2015
Course Leader: Lisa Jeskins
Location: London
Good customer service is a core value for all information and library services.
For more information visit http://www.aslib.com/training/courses/course.htm?course_code=52
"The trainer was friendly, informative and easy to approach. Excellent day that reaffirmed existing ideas and practices whilst giving me 'food for thought'."
Social Media: Marketing Yourself and Your Service
30th July 2015
Course Leader: Lisa Jeskins
Discover how you can start to use social media for your own professional development and engagement with your users.
For more information about this workshop visit http://www.aslib.com/training/courses/course.htm?course_code=65
Business Information
31st July 2015
Course Leader: Chris Murphy
Location: London
Effective performance in providing business information requires an understanding of the key concepts, jargon and institutions relating to this type of information, together with an awareness of the principal sources through which it can be retrieved. This course meets both needs and is directed at information professionals who have either not previously dealt with information in the business field or only limited experience of handling it.
For more information visit http://www.aslib.com/training/courses/course.htm?course_code=43
All the above workshop are available as in-house options.
Visit http://www.aslib.com/training/one_to_one.htm for our One-to-one options
To book a place on any of these workshops visit http://www.aslib.com/training/booking.htm to download the booking form, complete and return to [log in to unmask]
Keep up-to-date with news of further new courses and dates by checking the website: http://www.aslib.com/training/index.htm
Sue Hill
Product Administrator (ASLIB Training)
Business & Product Innovation
Emerald Group Publishing Limited
+44 (0) 1274 515621
www.aslib.com/training
For special offers and other important information find me on Linkedin (http://www.linkedin.com/pub/sue-hill/34/376/843)
or follow me on Twitter @trainingaslib
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