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TB-SUPPORT  February 2015

TB-SUPPORT February 2015

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Subject:

Tickets for the 3rd of February

From:

Matt Doidge <[log in to unmask]>

Reply-To:

Testbed Support for GridPP member institutes <[log in to unmask]>

Date:

Mon, 2 Feb 2015 16:03:03 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (141 lines)

Happy New... wait, it's now a New Year anymore is it?

It's the first Monday of the month, so I'll go other all the UK tickets. 
I had a quick glance at the other VO nagios, and it looked much as it 
did last week, but I won't go into it here.

22 Open UK tickets this month. Going site by site.

SUSSEX
https://ggus.eu/?mode=ticket_info&ticket_id=110389 (26/11/14)
A perfsonar ticket for Sussex. Their perfsonar has been reinstalled, but 
needs soothing. Matt has informed us that this might have to wait a few 
weeks due to other issues. On Hold (21/1)

RALPP
https://ggus.eu/?mode=ticket_info&ticket_id=110536 (2/12/14)
MICE job failures at RALPP - it looked like they were dying due to 
running of of memory. The queues have been tweaked to give MICE more, 
but no word from the MICE if this has solved the problem. Waiting for 
reply (12/1)

BRISTOL
https://ggus.eu/?mode=ticket_info&ticket_id=110365 (25/11/14)
Another perfsonar ticket. Again the node is reinstalled, just not quite 
working right. Winnie is waiting for news from the other sites in a 
similar boat. In progress (maybe On Hold it?) (20/1)

EDINBURGH
https://ggus.eu/?mode=ticket_info&ticket_id=111118 (12/1)
ECDF "low availability" ticket - just waiting for the silly alarm to 
clear. Daniela submitted a ticket about this foolish alarm a while ago - 
https://ggus.eu/?mode=ticket_info&ticket_id=107689  On Hold (19/1)

https://ggus.eu/?mode=ticket_info&ticket_id=95303 (1/7/13)
glexec tarball ticket. With my tarball hat on - still no positive news 
on this front - it's beginning to look like this can't be done but we're 
having one last go. Sorry! On Hold (19/12)

MANCHESTER
https://ggus.eu/?mode=ticket_info&ticket_id=110225 (18/11/14)
Change of VO Manager for helios-vo.eu. It looks like this ticket is 
being held up at the user end a lot. I'm not sure there's anything we 
can do as it involves outside CAs. On Hold (20/1)

https://ggus.eu/?mode=ticket_info&ticket_id=111356 (23/1)
One of Manchester's CEs not working for biomed, due to problems with the 
new CREAM/old WMS communication. Alessandra gave biomed some sagely 
advice, but I suspect this ticket will need to be prodded soon to get a 
reponse from biomed (who I agree should use a newer WMS and close it). 
On Hold (26/1)

LANCASTER
https://ggus.eu/?mode=ticket_info&ticket_id=111547 (2/2)
I'm reporting on a ticket that I submitted to myself today. I'm not sure 
what that says about the world. Anyway - a ticket to track the 
decommissioning of one of Lancaster's CEs, as we try to do it all proper 
like. On Hold (2/2)

https://ggus.eu/?mode=ticket_info&ticket_id=100566 (21/1/14)
Lancaster's perfsonar ticket, which I sadly let reach its first 
birthday. I've been prodding this offline, does anyone have the address 
for a regular, open iperf endpoint I could borrow? On Hold (9/1)

https://ggus.eu/?mode=ticket_info&ticket_id=95299 (1/7/13)
Lancaster's tarball glexec ticket, as the ECDF one. On hold (26/1)

https://ggus.eu/?mode=ticket_info&ticket_id=95299 (1/7/13)
UCL's glexec ticket. They've been having trouble getting it to behave, 
and at last check Ben was off ill - probably due to dealing with glexec 
:-) On Hold (20/1)

QMUL
https://ggus.eu/?mode=ticket_info&ticket_id=110353 (25/11/14)
Atlas asking for QM's storage to be made available via https. Waiting on 
a production ready STORM that can provide this - Dan is trying it out on 
his testbed se02.esc.qmul.ac.uk, which still needs tweaking. In progress 
(28/1)

IMPERIAL
https://ggus.eu/?mode=ticket_info&ticket_id=111357 (23/1)
One of the IC CEs not working for biomed. Similar to the Manchester 
ticket, Daniela points to ticket 110635 and is waiting on an EMI release 
to fix it (due out imminently AIUI). On Hold (28/1)

EFDA-JET
https://ggus.eu/?mode=ticket_info&ticket_id=97485 (21/9/13)
Jet's LCHB job failure tickets. I'm afraid I haven't been able to chase 
this up (partly due to only ever remembering on the first Monday of the 
month) - there's been no news for a while. On Hold (1/10/14)

100IT
https://ggus.eu/?mode=ticket_info&ticket_id=111333 (22/1)
A ticket to 100IT and the NGI to get the cloud accounting probe 
upgraded. I notified 100IT, but forgot to reassign the ticket - thanks 
to Jeremy for doing it. Assigned (2/2)

https://ggus.eu/?mode=ticket_info&ticket_id=108356 (10/9/14)
Getting VMcatcher working at 100IT. David from 100IT has asked for some 
answers on which "glancepush" to use, but no reply for a while. Waiting 
for reply (19/1)

TIER 1
https://ggus.eu/?mode=ticket_info&ticket_id=111477 (29/1)
CMS would like to run some staging tests to warm up for Run2. The Tier 1 
warned CMS of today's outage and they're happy to proceed tomorrow (the 
3rd) - I think they'd like a response. In progress (30/1)

https://ggus.eu/?mode=ticket_info&ticket_id=107935 (27/8/14)
A ticket regarding inconsistent BDII and SRM storage numbers. Waiting on 
a fix from the developers regarding read-only disk accounting (I think), 
Brian is still on the case. Stephen B let us know that Maria the ticket 
submitter is on maternity leave, and asks in her stead if the numbers 
are expected to align now. On hold (28/1)

https://ggus.eu/?mode=ticket_info&ticket_id=111120 (12/1)
An atlas ticket about a large number of data transfer errors seen 
between RAL and BNL. Brian reckoned that this was due to shallow 
checksums on the old data being transferred, but had trouble looking at 
the BNL FTS. Regardless, the ADCoS shifter hadn't seen any errors for a 
week and suggests the ticket can be closed. Waiting for reply (29/1)

https://ggus.eu/?mode=ticket_info&ticket_id=108944 (1/10/14)
CMS AAA test problems at RAL. After setting up a new xrootd box the test 
failures have changed in nature, but sadly they're still failures. In 
progress (29/1)

https://ggus.eu/?mode=ticket_info&ticket_id=111347 (22/1)
CMS Consistency Check for RAL, January 2015 edition. Filelists were 
generated, orphan files were identified, then purged. Just need to know 
what CMS want to do next. Waiting for reply (26/1)

https://ggus.eu/?mode=ticket_info&ticket_id=109694 (28/10/14)
Sno+ ticket concerning gfal tool problems, waiting on the new release to 
come out (middle of this month I believe). If you don't want to wait 
that long then I believe the 2.8 gfal2 tools can be found in the fts3 
repo at last check. On hold (20/1)

That's all folks, let me know if there's anything I missed!
Cheers,
Matt

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